Key Account Manager At Givaudan

Givaudan

Responsibilities
Develop our business:

Position our products:

Lead focus projects and customer briefs:

Requirements
Your professional profile includes:

  • We are currently looking to hire a 'Key Account Manager' for a permanent contract.
  • Providing intimate support for our expanding customer base in Nigeria and  Cameroon increasing market share for key
  • Fragrance Consumer Products segments - Personal Care, Home & Air Care, and Fabric Care.
  • Based in Nigeria and you will develop business plans targeting strategic customers in Nigeria to provide them with game-changing Fragrance solutions and to help achieve Givaudan's purpose and commercial objectives in the region.
  • Develop an understanding of the customer and their brands.
  • Grow and defend existing Givaudan business in specific Fragrance product segments.
  • Set up/review/monitor strategic and category account plans, sales forecasts and budgets.
  • Follow goals versus targets (sales, gross profit, win rate, etc.) and take corrective actions when needed.
  • Establish and cultivate relationships with key internal and external decision-makers.
  • Attract new business by identifying and creating mutual business opportunities
  • Build a project pipeline, ensuring the most efficient use of Givaudan resources.
  • Monitor fragrance trends, competitor activity, and product development.
  • Identify value drivers for the customer and promote Givaudan's value proposition by strategically positioning Givaudan products and technologies.
  • Manage customer briefs and proactive innovation and development projects.
  • Using your project management skills and ability to motivate and guide others, you are the center point ensuring overall success.
  • A Bachelor's degree in a relevant discipline.
  • 5+ years of relevant work experience with an excellent track record in a B2B sales, key account management, business development or a techno-commercial role in the Fragrance, Perfumes, Cosmetics, Chemicals, Specialty oils, Flavor, Ingredients or any other associated or relevant B2B sectors, preferably in an international work environment.
  • Good knowledge of customers, competition, and an existing customer network will be ideal.
  • Ability to manage and resolve customer complaints and ensure prompt resolution
  • A strong passion and appreciation for the world of Fragrance.
  • Excellent oral and written proficiency in the English language.
  • Good commercial skills.
  • Excellent presentation and project management skills.
  • Able to travel frequently within Africa (30-40%).
  • Attractive package with benefits.
  • Excellent opportunities for progressive learning and development.
  • A creative team environment that will inspire you.
Apply Now

At a glance

Company

Givaudan

Location

, Nigeria

Employment

Full Time

Experience

manager

Valid until

Not specified

Created

March 25, 2026

Similar Opportunities

Key Account Manager At Hoop Telecoms Limited

Hoop Telecoms Limited

Nigeria

full-time

Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions. Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global. HOOPTEL is led by a strong management team with knowledge and extensive experience in the telecom industry, and other professionals with strong administrative skills and experience. We are primarily focused on delivering solutions to customers in Enterprise networks connectivity, Broadband internet services, Voice communication solutions, Video and secured data solutions, Data Centre and co-location services, managed cloud services, and other related telecommunication systems.We are a company driven to provide our customers with solutions that are customized to fit their current needs, yet flexible enough to accommodate their growth plans, at the most competitive pricing on all service offerings, thus optimizing IT spend and future proofing of our solutions. Required Qualifications & Experience The Key Account Manager is responsible for managing a portfolio of high-value corporate clients to ensure long-term success and revenue growth. You will act as the primary point of contact, navigating complex organizational structures to align our telecommunications solutions, including Fiber-to-the-Home (FTTH), Dedicated Internet, and Cloud Services with the client’s business objectives. Build and maintain strong, long-lasting relationships with C-level executives and technical decision-makers within assigned accounts. Develop and execute comprehensive account plans that map out client needs, potential risks, and opportunities for up-selling or cross-selling services. Monitor Service Level Agreements (SLAs) closely to ensure technical delivery meets client expectations, proactively resolving issues to minimize churn. Meet or exceed monthly and annual revenue targets through the strategic expansion of services within the existing client base. Act as the "Internal CEO" for your accounts, coordinating with Technical Support, Billing, and Legal teams to ensure seamless service delivery. Stay updated on telecommunications trends, competitor offerings, and regulatory changes within the Nigerian market to provide consultative advice to clients. Bachelor’s Degree in Business Administration, Marketing, or a related field (A technical degree in Telecommunications or Computer Science is an added advantage). Minimum of 5 years of experience in B2B sales or account management specifically within the Telecommunicationssector. Familiarity with ISP operations, fiber infrastructure, and enterprise connectivity solutions. Ability to handle high-stakes contract renewals and pricing discussions. Calmly manageservice outages or billing disputes while maintaining the client's trust. Ability to explain complex connectivity concepts in simple business terms for non-technical stakeholders.

Key Account Manager At Glovo Nigeria

Glovo Nigeria

Nigeria

full-time

As a Senior Account Manager you will be responsible for building and developing the most relevant partnership with the biggest accounts in Nigeria This is a unique role which requires a blend of business data analytics skills along with a strong sense of relationship management to drive long term growth & profitability strategy for your both partners & Glovo. Have full responsibility and own 360 view of the business of Top Partners & Glovo in Nigeria; Grasp the objectives and hurdles of Partners to offer insightful advice and assistance Work with data to enhance growth and profitability for both Partners and Glovo Define and pursue the long-term strategy for the country in terms of Growth, Promotions, Advertisement and Operations Improve Glovo’s revenue through commission renegotiation and selling assets Work alongside various internal departments to create and apply tailored solutions that address the needs of Partners, including Operations, Marketing, Corporate, Customer service Establish and maintain a very close relationship with Top Partners converting partners to preferred partners. 3+ years in Account Management and core business development (experienced in startup, top consulting firms or top tech companies will be an advantage) Proficiency in Excel is mandatory, knowledge in other data analysis tools will be beneficial You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak! You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit Ability to comfortably work in a high growth and high-performance company with a fast pace. Problem solver, data-driven with an analytical approach Strong Commercial, Communication, Interpersonal, and Project management skills.

Key Account Manager At Brand Concept Stores Limited

Brand Concept Stores Limited

Nigeria

full-time

Required Skills & Qualifications Key Performance Indicators To lead the retail channel development and grow Brand Concept Stores Ltd business in a specific region, expansion of retail outlet coverage that covers neighbourhood stores, restaurants, hotels, small size supermarkets, etc. This role entails identifying the outlet universe for coverage in Lagos, develop the route plans in order to systematically cover those outlets, recruit and train the Reps to drive the development of disciplined outlet coverage model that will foster future growth of the brands in the retail channel. This team lead will review the quality of coverage and Rep performance on a daily, weekly and monthly basis to drive Rep productivity and grow sales.This role will work closely with all functions ie., Sales, HR, Operations, Logistics/Distribution, Marketing, etc. Develop and execute mass retail coverage strategy that aligns with overall corporate goals. Develop the retail outlet database, analyze and develop outlet coverage plans Lead and manage retail sales team in Lagos region with a possibility of expansion to other regions in Nigeria. Oversee Retail sales reps and develop efficient retail outlet coverage plan. Field accompaniment with the Sales Reps in order to develop the routes and activate the outlets to stock and sell our products. Use the data and dashboard to critically analyse Rep performance leading to performance improvements. Coordinate with stakeholders to ensure smooth outlet coverage operation. Drive trade marketing and promotional campaigns to support the sales and growth of retail/merchant network. Ability to use insights to refine assortments and pricing Bachelor’s Degree in Business, Sales, Marketing, or related field 8+ years of experience in Retail distribution in FMCG company with proven track record of developing the mass retail channel in the Lagos region Strong leadership skills with hands-on past experience of doing such job, Excellent analytical and commercial negotiation abilities. Operational mindset with ability to execute strategy on the ground. Strong stakeholder management and communication skills. Retail outlet coverage within the stipulated time-line Training and development of the Sales Reps Team Productivity and performance metrics.

Key Account Manager At Aace Food Processing & Distribution Limited (aace Foods)

AACE Food Processing & Distribution Limited (AACE Foods)

Nigeria

full-time

Requirements Education / Experience: Skills and Knowledge: The Key Accounts Manager is responsible for managing and growing relationships with strategic retail partners and modern trade customers. The role ensures effective execution of sales strategies, drives volume growth, strengthens in-store visibility, and delivers on revenue and profitability objectives. The manager will also lead negotiations with key accounts, implement joint business plans, and monitor compliance with commercial agreements. Develop and implement strategic account plans for modern trade partners to achieve sales, profitability, and market share objectives. Build and maintain strong relationships with buyers, category managers, and decision makers within key modern trade accounts. Negotiate trade terms, pricing, promotions, and supply agreements in line with company policies. Execute joint business plans with key accounts, ensuring alignment with both customer and company goals. Drive product listing, visibility, and in-store execution (shelving, planograms, merchandising, and promotional activities). Monitor sales performance, stock levels, and order fulfillment for modern trade accounts. Analyze market trends, competitor activities, and consumer insights to identify growth opportunities. Coordinate with marketing, supply chain, and finance teams to ensure efficient delivery of customer-specific initiatives. Track and manage trade spend budgets to ensure cost-effectiveness and ROI on promotions. Provide regular sales reports, forecasts, and management insights. Resolve operational or service issues with customers to ensure strong, long-term partnerships. Bachelor’s Degree in Business Administration, Marketing, Economics, or related field. MBA or professional certification is an advantage. Preserving and distributing the best fruits and vegetables in West Africa 5–7 years’ experience in sales, with at least 3 years in key accounts/modern trade management within FMCG, food, or retail. Proven track record of managing modern trade accounts and delivering sales targets. Strong negotiation and relationship management skills. Excellent understanding of modern trade dynamics, category management, and in store execution. Strong commercial acumen with ability to analyze data and derive insights. Excellent communication, presentation, and interpersonal skills. Proficiency in Microsoft Office (Excel, PowerPoint, Word); knowledge of ERP/CRM systems is an advantage. High drive, resilience, and results orientation.

Key Account Manager (healthtech Logistics) At Lifebank

Lifebank

Nigeria

full-time

Key Responsibilities Key Account Management: Revenue Growth & Retention: Client Relationship Management: Operational Coordination: Account Strategy & Planning: Data, Reporting & CRM Management: Key Performance Indicators (KPIs) Requirements Education: Skills & Competencies: N300,000 - N350,000 monthly. The Key Account Manager will be responsible for managing and growing strategic healthcare and institutional accounts across hospitals, labs, blood banks, and partner facilities. The role ensures seamless service delivery, drives revenue growth, strengthens long-term client relationships, and supports life-critical logistics operations that improve patient outcomes. This role sits at the intersection of healthcare, logistics, and commercial growth, requiring strong relationship management, operational coordination, and a deep understanding of healthcare delivery ecosystems. Manage a portfolio of hospitals, diagnostics centers, and healthcare institutions Serve as the primary point of contact for all assigned key accounts Ensure consistent service delivery and rapid resolution of client issues Drive revenue growth within existing accounts through upselling and cross-selling of services (e.g., logistics, supply chain solutions, emergency fulfillment) Achieve monthly/quarterly revenue and retention targets Identify new opportunities within assigned accounts and convert them into active business Build and maintain strong relationships with hospital administrators, procurement teams, and clinical stakeholders Conduct regular business reviews to assess performance, satisfaction, and service improvement opportunities Act as a trusted advisor to clients on supply chain reliability and emergency healthcare logistics Liaise with operations, dispatch, pharmacy, lab, and supply chain teams to ensure timely fulfillment of client requests Monitor order fulfillment performance and escalate delays or service gaps proactively Ensure accurate documentation and compliance with healthcare logistics protocols Develop structured account plans for each key client Forecast demand and support operational planning for critical supplies (blood, oxygen, medical products, etc.) Align account strategies with company growth and impact goals Maintain accurate records of all client interactions in CRM systems Track key account performance metrics (order volume, fulfillment time, revenue contribution) Provide regular reports on account health and growth opportunities Key account retention rate Revenue growth per account Service level performance (on-time delivery, fulfillment success rate) Client satisfaction (CSAT/NPS) Number of upsell/cross-sell conversions Responsiveness to client escalations Bachelor’s degree in Business Administration, Public Health, Supply Chain, or related field 4–6 years in Key Account Management, Sales, or Client Relationship roles Experience in healthcare, logistics, pharmaceuticals, or B2B enterprise services strongly preferred Familiarity with hospital procurement systems is an advantage Strong relationship management and stakeholder engagement skills Excellent communication and negotiation abilities Strong commercial awareness and revenue ownership mindset Ability to work in fast-paced, high-pressure environments Strong coordination and problem-solving skills across multiple teams Proficiency in CRM tools (Salesforce, HubSpot, or similar) High sense of urgency (critical in healthcare logistics) Strong ownership mindset Detail-oriented and highly organized Empathetic and client-focused Calm and effective under pressure Passionate about improving healthcare outcomes

Key Account Manager - Horeca At Frieslandcampina Wamco Nigeria Plc

FrieslandCampina WAMCO Nigeria Plc

Nigeria

full-time

To develop, manage channel and customer strategies for the category and direct implementation of channel plans for Modern Trade channel First Degree in any discipline Minimum of 3 years in sales management Persuasive Communication Customer Orientation Business Acumen Result Orientation.