BrandCo's core focus is to identify high-street brands that appeal to the urban African consumer and offer these through world class retail experiences. We take time to understand a brand's offering and how it can be tailored to consumer's shopping habits and preferences in our target markets.
Responsibilities
Strategic HR Partnership:
Talent Management & Development:
Employee Relations & Compliance:
Culture, Engagement & Wellbeing:
HR Operations & Reporting:
- Partner with store leadership to develop and execute people strategies aligned to retail business goals.
- Provide data-driven insights on workforce trends, attrition, and productivity to inform decision-making.
- Lead organisational design and restructuring initiatives, including workforce planning and job architecture.
- Act as a trusted advisor to senior leaders on all HR matters, including complex employee relations issues.
- Drive talent identification, succession planning, and pipeline development across store operations.
- Partner with the Operations team to design and implement training programmes for the store team.
- Lead performance management cycles, ensuring consistent application of KPIs and appraisal frameworks.
- Support onboarding strategies that reduce time-to-productivity for new store hires.
- Manage and resolve complex employee relations cases including disciplinary, grievance, and appeals processes.
- Ensure full compliance with labour laws, employment regulations, and company HR policies.
- Conduct investigations and provide recommendations on disciplinary outcomes.
- Monitor and manage absenteeism, welfare concerns, and occupational health referrals
- Champion a positive store culture through employee engagement programmes and recognition initiatives.
- Analyse engagement survey data and develop action plans in partnership with operations teams.
- Promote diversity, equity, and inclusion across all people practices in the retail environment.
- Maintain accurate HR data and produce regular people analytics reports for leadership reviews.
- Support payroll accuracy by partnering with HR operations on headcount and contract changes.
- Contribute to HR project delivery including system implementations and policy updates.