Technology

Collection Specialist At Cashxpress Nigeria Limited

CashXpress Nigeria Limited·Lagos, nigeria·Full Time·Onsite
TechnologyFull TimeOnsite
-Closes Sep 18, 2026View details & apply

Salary: 150,000 Net Monthly

Transport Allowance: 2,000 Per day( outside salary)

Performance Bonus: Up to 600,000 Monthly

  • Contact customers via calls, SMS, WhatsApp, and email regarding due and overdue payments.
  • Follow up consistently with customers to secure payment commitments and recover outstanding debts.
  • Engage customers professionally and negotiate suitable repayment plans.
  • Review loan information, payment history, and account records to determine appropriate collection strategies.
  • Negotiate settlements, restructuring options, and repayment arrangements within approved guidelines.
  • Maintain accurate records of customer interactions, payment commitments, payments, and account status.
  • Address customer concerns professionally and provide appropriate repayment solutions.
  • Meet and consistently achieve assigned collection and recovery targets.
  • Identify and escalate unresolved, delinquent, or high-risk accounts appropriately.

Key skills

BA/BSc/HND
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Send your CV along with a cover letter to[email protected]

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At a glance

Company

CashXpress Nigeria Limited

Location

Lagos, nigeria

Employment

Full Time

Work style

Onsite

Experience

Valid until

September 18, 2026

Created

September 11, 2026

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Collection Specialist At Cashxpress Nigeria Limited
Lagos, nigeria
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