Privacy Policy

Learn how we protect your data and ensure your privacy while you manage your entire workforce lifecycle with our comprehensive talent management platform.

Effective Date: January 15, 2025

Privacy Policy

Effective Date: January 15, 2025

Welcome to Careersome! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our comprehensive talent management platform, including recruitment, performance management, employee engagement, onboarding, time-off management, and analytics services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us when you create an account, set up your profile, use our talent management services, or communicate with us. This includes:

  • Name (First Name and Last Name)
  • Email address
  • Password (encrypted)
  • Country and location
  • Job preferences and career information
  • Performance data and reviews
  • Employee engagement survey responses
  • Onboarding progress and feedback
  • Time-off requests and balances
  • Skills, competencies, and development goals
  • Company and role information
  • Contact information and emergency contacts

1.2 Usage Data

We automatically collect information about your interaction with our platform to understand how you use our talent management services. This includes:

  • Device information (e.g., OS version, device type, browser)
  • Platform interactions (e.g., features used, time spent)
  • Performance metrics and analytics data
  • Engagement survey completion rates
  • Onboarding progress tracking
  • Time-off request patterns
  • IP address and location data
  • Crash reports and error logs
  • API usage and system performance data

1.3 Third-Party Authentication

If you sign in using Google, we collect your email address and may receive additional information (e.g., user ID) from Google. This data is used to authenticate your account and is subject to Google’s privacy policies.

2. How We Use Your Information

We use your information to provide, maintain, and improve our comprehensive talent management services, including:

  • Processing job applications and connecting candidates with employers
  • Managing performance reviews, goals, and development plans
  • Conducting employee engagement surveys and analyzing feedback
  • Tracking onboarding progress and providing personalized experiences
  • Managing time-off requests, balances, and approvals
  • Generating analytics reports and workforce insights
  • Personalizing your experience and providing recommendations
  • Authenticating your account and managing your profile
  • Communicating with you about your account, notifications, and updates
  • Analyzing usage patterns to improve our platform features
  • Complying with legal obligations and enforcing our terms of service
  • Providing customer support and technical assistance

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

3.1 Within Your Organization

When using our talent management platform, your information may be shared with authorized personnel within your organization, including managers, HR staff, and administrators, based on their role and permissions within the platform.

3.2 With Employers and Recruiters

When you apply for a job, your personal information (e.g., name, email, job preferences, skills, performance data) is shared with the employer or recruiter via secure platform access or email notifications.

3.3 Service Providers

We may share your information with trusted service providers who assist us in operating our platform and providing our services (e.g., cloud hosting, authentication services, analytics providers, email services).

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security & Compliance

We implement enterprise-grade security measures to protect your personal information, including:

  • End-to-end encryption for data transmission and storage
  • SOC 2 Type II compliance and regular security audits
  • GDPR and CCPA compliance for global privacy standards
  • Multi-factor authentication and role-based access control
  • Comprehensive audit trails and monitoring systems
  • Secure cloud infrastructure with AWS and Heroku
  • Regular security updates and vulnerability assessments

We also offer on-premises deployment options for clients with specific security requirements. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights & Data Control

Under applicable privacy laws (including GDPR and CCPA), you have the following rights regarding your personal information:

  • Right to access: Request a copy of your personal information
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal information
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Opt-out of certain data processing activities
  • Right to withdraw consent: Revoke consent for data processing
  • Right to lodge a complaint: Contact supervisory authorities

You can exercise these rights by managing your account settings within the platform or contacting us directly. We will respond to your request within 30 days and may require verification of your identity.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy in our app and updating the effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us at:

Careersome
Website: https://careersome.com
For EU residents:
Data Protection Officer: [email protected]