Business Operations Manager At Infohob

Responsibilities

• Serve as the point person for office manager duties including maintenance, human resources, accounting, office equipment, bills, errands, stationaries, vendors, scheduling of meetings, appointments and so on.
• Manage daily business operations, policies and procedures, human resources and accounting.
• Manage office budget, and ensure accurate and timely reporting.
• Coordinate onboarding process for new hires and establish production KPIs and assessments.
• Plan in-house or off-site activities like parties, celebrations and conferences.
• Take into account, the needs of internal and external stakeholders and incorporate them into strategic plans.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organisation.
• Ensure legal compliance for the organisation.
• Ensure a happy and productive workplace where everyone works to realise our established mission and objectives.
• Coordinate the organisation's administration system and general workflows.
• Liaise with consultants to coordinate recruitment and training for staff and clients.
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
• Ensure the smooth and adequate flow of information within the organisation.

Requirements and skills

• Proven experience working as a Business Operations Manager or similar role.
• Knowledge of Office Administrator responsibilities, systems and procedures.
• Proficiency in MS Office - MS Excel, MS Word and others.
• Hands on experience with office machines, like computers and printers.
• Familiarity with office software like ERP, Accounting, inventory management, email scheduling tools, etc.
• Excellent time management skills and ability to multi-task and prioritise work effectively.
• Attention to detail and problem solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• A creative mind with an ability to suggest improvements.
• The ability to interpret financial data and allocate budgets.
• People oriented and results driven.
• Ability to architect strategy along with leadership skills.
• Excellent active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• Relevant certifications or MBA could be a plus.
• Familiarity with AI tools can also be a plus.
• BSc in Business Management, Accounting, Economics, Human Resources Management, MBA or relevant qualification and experience.