Sales & Marketing

Sales Operations Manager At Assist To Hire Limited

Assist to Hire Limited·Lagos, nigeria·Full Time·Internship
Sales & MarketingFull TimeInternship

Job Brief

Our organization, a top HR outsourcing company, is seeking an Sales Outsourcing Manager to help grow the company's outsourcing business in the human resource industry.

Remuneration: N350,000 to N400,000

Job Requirement

  • Utilize market research to find new business prospects and make contact.
  • Deciding on the most practical, cost-effective strategy to seek new business possibilities in collaboration with company management.
  • Sourcing for potential customers looking to outsource their recruitment or payroll needs.
  • Produce business improvement proposals for current clients using the company's services.
  • Building and maintaining strong connections with existing clients and other stakeholders in the business.
  • Contacting potential clients to establish rapport and arrange meetings.
  • Analyzing discrepancies in the recruitment process and finding solutions.
  • Carrying out market research to find new business chances.
  • Supervise internal staff to meet target and customer satisfaction.
  • Participate in the recruitment of staff to meet client's expectations.
  • Manage staff, including their benefit and payroll.
  • Maintain and grow staff strength of existing clients through client relationships.

Job Requirement

  • Bachelor's Degree in Business Management or Administration, Marketing, or a related field.
  • Experience in Business Development with the Manpower/ Outsourcing industry.
  • Proven experience working as a business development officer or similar role.
  • Proficiency in all Microsoft Office applications.
  • The ability to work in a fast-paced environment.
  • Excellent analytical, problem-solving and management skills.
  • Exceptional negotiation and decision-making skills.
  • Effective communication and leadership skills.
  • Strong business acumen.

Key skills

BA/BSc/HNDMBA/MSc/MA

At a glance

Company

Assist to Hire Limited

Location

Lagos, nigeria

Employment

Full Time

Experience

Valid until

Not specified

Created

July 9, 2026

More opportunities

Similar roles you might like

Sales Operations Manager At Ruff N Tumble

Ruff n Tumble

Lagos, nigeria

full-time

Job Purpose The Sales Operations Manager is responsible for driving regional sales performance, operational excellence, profitability, customer experience, and people effectiveness across assigned stores or territories. The role ensures the execution of business strategies, achievement of sales targets, optimization of retail operations, and delivery of a premium brand experience while maintaining compliance with company standards and driving sustainable growth. Key Responsibilities Sales Performance & Revenue Growth Deliver regional sales targets across all assigned stores and territories. Drive revenue growth and maximize regional portfolio profitability (ROI by region/store cluster). Monitor and improve store conversion rates (footfall to transactions). Increase average basket size and Average Order Value (AOV). Develop and execute regional action plans to address sales gaps and capitalize on opportunities. Ensure achievement of commercial KPIs and business objectives. Business Performance & Operational Excellence Drive regional cost control and productivity optimization initiatives. Monitor and improve operational efficiency scores through audits and service excellence. Ensure full compliance with SOPs and operational policies across all stores. Maintain high standards of visual merchandising and consistent brand execution. Monitor stock accuracy through effective inventory control processes. Lead shrinkage and loss prevention initiatives to minimize business risk. Ensure efficient store operations and resource utilization. Strategic Execution & Regional Growth Translate national sales, operations, and marketing strategies into regional execution plans. Ensure alignment and implementation of company commercial initiatives. Lead regional expansion projects and support new store openings. Execute regional campaigns, partnerships, promotional activities, and events. Drive local market adaptation initiatives and identify opportunities for innovation. Provide strategic recommendations based on regional business performance. Customer Experience & Commercial Excellence Drive customer acquisition growth across assigned regions. Expand and strengthen customer database and loyalty initiatives. Improve customer satisfaction metrics and Net Promoter Score (NPS). Ensure timely resolution of customer complaints within agreed SLAs. Drive customer retention through CRM and engagement initiatives. Maintain and elevate premium customer experience standards across all locations. Talent Management & Leadership Lead, coach, and develop Store Leads (SLs) and Assistant Store Leads (ASLs). Build succession readiness for critical retail leadership positions. Drive staff productivity and optimize sales per employee. Partner with HR to support recruitment and workforce planning. Improve employee engagement and retention across assigned regions. Foster accountability, ownership, and performance culture. Governance, Reporting & Stakeholder Management Deliver market intelligence and regional insight reports to support business decisions. Conduct periodic business reviews and performance analysis. Track and report key commercial and operational KPIs. Build strong cross-functional collaboration across Sales, Operations, HR, Marketing, Finance, Supply Chain, and Customer Experience teams. Ensure leadership ownership and effective stakeholder management. Qualifications & Experience Bachelor's Degree in Business Administration, Sales, Retail Management, Marketing, or related discipline. Master's Degree or professional certification is an advantage. Minimum of 8 - 10 years' experience in Retail, Sales Operations, Commercial Operations, or Multi-site Store Management. Proven experience managing regional sales performance and retail operations. Strong analytical, commercial, and leadership capability.

8 days ago

Sales Operations Manager At Ruff N Tumble

Ruff n Tumble

Lagos, nigeria

full-time

Job Purpose The Sales Operations Manager is responsible for driving regional sales performance, operational excellence, profitability, customer experience, and people effectiveness across assigned stores or territories. The role ensures the execution of business strategies, achievement of sales targets, optimization of retail operations, and delivery of a premium brand experience while maintaining compliance with company standards and driving sustainable growth. Key Responsibilities Sales Performance & Revenue Growth Deliver regional sales targets across all assigned stores and territories. Drive revenue growth and maximize regional portfolio profitability (ROI by region/store cluster). Monitor and improve store conversion rates (footfall to transactions). Increase average basket size and Average Order Value (AOV). Develop and execute regional action plans to address sales gaps and capitalize on opportunities. Ensure achievement of commercial KPIs and business objectives. Business Performance & Operational Excellence Drive regional cost control and productivity optimization initiatives. Monitor and improve operational efficiency scores through audits and service excellence. Ensure full compliance with SOPs and operational policies across all stores. Maintain high standards of visual merchandising and consistent brand execution. Monitor stock accuracy through effective inventory control processes. Lead shrinkage and loss prevention initiatives to minimize business risk. Ensure efficient store operations and resource utilization. Strategic Execution & Regional Growth Translate national sales, operations, and marketing strategies into regional execution plans. Ensure alignment and implementation of company commercial initiatives. Lead regional expansion projects and support new store openings. Execute regional campaigns, partnerships, promotional activities, and events. Drive local market adaptation initiatives and identify opportunities for innovation. Provide strategic recommendations based on regional business performance. Customer Experience & Commercial Excellence Drive customer acquisition growth across assigned regions. Expand and strengthen customer database and loyalty initiatives. Improve customer satisfaction metrics and Net Promoter Score (NPS). Ensure timely resolution of customer complaints within agreed SLAs. Drive customer retention through CRM and engagement initiatives. Maintain and elevate premium customer experience standards across all locations. Talent Management & Leadership Lead, coach, and develop Store Leads (SLs) and Assistant Store Leads (ASLs). Build succession readiness for critical retail leadership positions. Drive staff productivity and optimize sales per employee. Partner with HR to support recruitment and workforce planning. Improve employee engagement and retention across assigned regions. Foster accountability, ownership, and performance culture. Governance, Reporting & Stakeholder Management Deliver market intelligence and regional insight reports to support business decisions. Conduct periodic business reviews and performance analysis. Track and report key commercial and operational KPIs. Build strong cross-functional collaboration across Sales, Operations, HR, Marketing, Finance, Supply Chain, and Customer Experience teams. Ensure leadership ownership and effective stakeholder management. Qualifications & Experience Bachelor's Degree in Business Administration, Sales, Retail Management, Marketing, or related discipline. Master's Degree or professional certification is an advantage. Minimum of 8 - 10 years' experience in Retail, Sales Operations, Commercial Operations, or Multi-site Store Management. Proven experience managing regional sales performance and retail operations. Strong analytical, commercial, and leadership capability.

a month ago

Sales Operations Manager At Dangote

Dangote

Lagos, nigeria

full-time

Role Overview The Sales Operations Manager will lead and optimize sales and marketing operations across the business by driving efficient processes, data-driven decision-making, and strong cross-functional collaboration. The role is responsible for managing customer service operations, overseeing the Order-to-Cash (O2C) process, delivering actionable insights through reporting and dashboards, and acting as a key liaison between Sales, Marketing, Finance, Supply Chain, and other relevant functions. The position plays a critical role in strengthening sales performance, enhancing customer experience, and ensuring operational excellence in line with the company's growth objectives. Key Responsibilities Sales Operations & Business Management Oversee and optimize end-to-end sales operations processes to drive efficiency and performance. Lead Order-to-Cash (O2C) processes, ensuring accuracy, timeliness, and compliance. Support business planning, demand forecasting, and operational alignment with corporate objectives. Drive Sales & Operations Planning (S&OP) processes in collaboration with Supply Chain and Production teams. Data Analytics, Reporting & Performance Management Lead data analysis, performance tracking, and reporting across sales functions. Develop, maintain, and continuously improve dashboards and key performance metrics. Monitor, interpret, and communicate periodic performance indicators to management. Provide actionable insights to support decision-making and sales strategy refinement. Strategy Execution & Capability Development Support development and execution of sales strategies to drive market growth and profitability. Strengthen sales capability through structured training, coaching, and performance support initiatives. Ensure alignment between sales strategy and operational execution. Customer & Stakeholder Management Oversee customer service operations, ensuring high service standards and customer satisfaction. Drive customer acquisition, onboarding, and retention initiatives. Act as the primary liaison between Sales, Marketing, Finance, Supply Chain, and external stakeholders. Manage customer claims, dispute resolution, and tracking to improve service delivery. Team Leadership & Administration Ensure team accountability, performance management, and effective execution of responsibilities. Support employee welfare, engagement, and productivity within the sales operations team. Manage staffing needs and resource planning for optimal operational delivery. Serve as custodian of sales tools, systems, and technologies (e.g., CRM/ERP), ensuring efficient deployment and usage. Operational Governance & Continuous Improvement Identify process gaps and implement improvements to enhance efficiency and reduce risks. Ensure compliance with internal policies, procedures, and audit requirements. Drive continuous improvement initiatives across sales operations processes. Qualifications & Experience Bachelor's degree in Business Administration, Marketing, Economics, or related field (Master's degree is an added advantage). Minimum of 6 - 10 years' experience in Sales Operations, Commercial Excellence, or related roles within FMCG or manufacturing. Proven experience managing Order-to-Cash (O2C) processes and sales analytics. Strong working knowledge of ERP systems (e.g., SAP) and sales tools (e.g., CRM platforms). Key Competencies & Skills Technical & Functional Competencies Strong analytical and numerical skills with the ability to interpret large datasets. Advanced proficiency in data analysis and reporting tools (Excel, Power BI, or similar). Sales operations expertise including forecasting, reporting, and performance management. Sound understanding of S&OP processes and business planning. Behavioral Competencies High level of ownership, resilience, and ability to perform under pressure. Excellent planning, organizational, and multitasking skills. Strong interpersonal and stakeholder management capabilities. Self-motivated with a proactive and results-driven mindset. Effective communication and presentation skills. Leadership Competencies Ability to lead cross-functional collaboration and influence decision-making. Strong team management, coaching, and capability development skills. Strategic thinking with a focus on continuous improvement and innovation. Key Performance Indicators (KPIs) Sales operations efficiency and process turnaround time. Accuracy and timeliness of sales reporting and dashboards. Order fulfillment and O2C cycle performance. Customer satisfaction and claims resolution metrics. Sales team productivity and capability improvement.

2 months ago

Sales Operations Manager At Jamara Operations Limited

Jamara Operations Limited

Lagos, nigeria

full-time

Role Overview We are seeking an experienced and results-driven Sales Operations Manager to join our team. This pivotal role is responsible for optimizing our sales processes and acting as the critical bridge between our Sales, Warehouse, and Logistics teams . The primary focus is to streamline order fulfillment from the point of sale to final delivery, ensuring operational efficiency, high customer satisfaction, and revenue growth. Key Responsibilities Sales Operations & Strategy Process Optimization: Design, implement, and continually optimize scalable sales workflows and Standard Operating Procedures (SOPs) to enhance the efficiency of the sales team and the overall order-to-delivery cycle . Order Management: Oversee the entire sales order processing system, ensuring accuracy in pricing, discounts, documentation, and data entry from order confirmation to invoicing . Sales Analysis: Conduct comprehensive sales analysis to identify trends, forecast future sales, and pinpoint operational bottlenecks or opportunities for growth . Performance Management: Establish and track key sales KPIs and performance dashboards to provide actionable insights to the sales leadership team . Cross-Functional Liaison (Sales, Warehouse & Logistics) Streamlined Fulfillment: Serve as the primary interface between the Sales, Warehouse, and Logistics teams to ensure seamless coordination and efficient execution of customer orders . Demand & Supply Planning: Collaborate closely with the sales team for accurate demand forecasting and coordinate with warehouse/logistics teams to ensure product availability, manage stock allocation, and prevent stock-outs or overstocking . Logistics Coordination: Work with the logistics team to optimize delivery routes, ensure timely dispatch, and oversee last-mile delivery to customers, ensuring the company's brand promise is met . Issue Resolution: Act as the escalation point for resolving fulfillment issues, delivery delays, and customer service disputes quickly and efficiently . 3. Process & Resource Management Inventory Control: Oversee inventory planning and stock control procedures, working with the warehouse team to maintain healthy inventory turnover and stock accuracy . Technology Utilization: Manage sales tools, CRM utilization, and ERP systems to ensure data integrity and drive process automation . Stakeholder Management: Build and maintain strong relationships with internal departments (Finance, Customer Care) and external stakeholders to align operational execution with business objectives . Qualifications & Requirements Education: Bachelor's Degree or HND in Business Administration, Operations Management, Supply Chain, Marketing, or a related field. An MBA is an advantage . Experience: Minimum of 5-8 years of progressive experience in Sales Operations, Supply Chain, or Business Operations . Industry Knowledge: Experience in the Electronics, Home Appliances, FMCG, or Retail & eCommerce sectors is highly preferred . Skills & Competencies Cross-Functional Collaboration: Proven ability to act as a bridge between sales, warehouse, and logistics teams to streamline processes . Analytical Skills: Strong proficiency in data analysis, forecasting, and reporting using tools like MS Excel and CRM/ERP systems . Process Improvement: A structured, process-driven mindset with a track record of identifying bottlenecks and implementing scalable solutions . Stakeholder Management: Excellent communication, negotiation, and interpersonal skills to manage internal teams and external partners . Leadership: Ability to work in a fast-paced environment, manage multiple priorities, and supervise operational staff.

2 months ago

Sales Operations Manager At Iknorbert Communications Limited

Iknorbert Communications Limited

Rivers, nigeria

full-time

We are seeking a highly organized and strategic Sales Operations Manager to oversee the day-to-day business activities of our mobile devices, phone accessories and Solar (Energy) enterprise. A Sales Operations Manager in a mobile phones, accessories and Solar (Energy) business oversees day-to-day sales operations, supply chain management, and control. They ensure wholesale and retail outlets run efficiently, manage vendor relationships, drive revenue targets, and optimize customer service to maximize profitability. KEY RESPONSIBILITIES Inventory & Supply Chain Management Maintain optimal stock levels of fast-moving smartphones, tablets, and high-demand accessories (e.g., chargers, cases, screen guards) and Solar to prevent stock-outs. Oversee procurement, customs clearing (for imported products), and secure warehousing/logistics. Conduct regular stock audits and implement strategies to minimize shrinkage, theft, and damage. Sales & Retail Operations: Monitor sales performance across all physical wholesales and retail stores platforms Set and track Key Performance Indicators (KPIs) for Team Leads and floor sales .Customer Service & After-Sales Support :Ensure excellent customer experiences, from in-store product demonstrations to after-sales support. Manage the end-to-end warranty claim process, device returns, and repairs in Team Leadership & Administration Train, and mentor retail staff, ensuring they have deep product knowledge and excellent sales techniques. Manage staff scheduling, attendance, and performance-based incentive programs across all locations. Oversee daily cash reconciliations, petty cash management, and revenue reporting. Monitor budgets and identify cost-reduction opportunities to maximize profit margins. Qualifications & Requirements Education: Bachelor's degree in Business Administration, Operations Management, or a related field. Experience: 5 - 10 years of progressive operational experience, preferably in retail, consumer electronics, or telecommunications. Skills: Strong understanding of supply chain logistics, proficiency with Accounting Software. Competencies: Strong leadership, data-driven decision-making, problem-solving, and the ability to work under pressure Knowledge of Microsoft Suite (Word, Powerpoint, Excel, etc is mandatory.

3 months ago

Sales Operations Manager At Assist To Hire Limited
Lagos, nigeria
Apply