Sales Manager (tile Manufacturing Industry) At Kloverharris Limited
full-time
Job Summary
We are seeking a qualified and experienced Sales Manager whose responsibility is to direct, control, and pursue all sales opportunities that meet the company's strategy and its short-term and long-term sales business goals.
Principal Accountabilities
Leads short-term and long-term strategic and business planning for all Nigeria and international sales, and the development of the annual sales forecast and annual budget in support of the Company's strategic goals.
Prepares and establishes realistic forecasts and sales targets for all Company sales channels and regions, including product mix, sales volume, market share, and business development, and cascades these objectives to the Sales Channel Managers.
Is in charge of updating the sales forecast on a regular basis during the year.
Oversees all activities related to the Company's sales, including but not limited to the structuring and development of the sales channels/sales force, development of sales growth strategies, sales planning, order planning, sales performance management, product management, pricing, promotions, stock management, and order fulfillment.
In collaboration with the Managing Director, oversees the sales pipeline.
Manages the Company's sales team and operations on a day-to-day basis to maximize profitability and market share, and to meet the budget and other non-financial targets.
Analyzes the competitive environment in Nigeria and the regions to identify business threats and opportunities, and adjusts sales strategies and plans to meet changing market and competitive conditions.
Pursues major prospects and leads and negotiates terms of sales for major deals.
Stays up to date on the Company's product performance.
Plays an active role in customer network expansion and optimizes its performance.
Plays an active role in the sales, estimation, and bidding process at the Company, including the follow-up on and negotiations of contract/tender proposals.
Stays up to date on technical developments and the competitive landscape.
Identifies and tracks KPIs for the sales department, and develops plans and initiatives for improvement.
Leads, directs, evaluates, and develops the Company's Sales team to ensure that the department's strategies and objectives are achieved.
Is responsible for the performance appraisal and succession planning of all direct reports.
Identifies a possible successor for self.
Performs miscellaneous tasks as assigned by his/her direct supervisor.
Communications and Working Relationships
Coordinates with the Managing Director for the management of strategic customers and/or major situations.
Advises the Managing Director on strategic and operational decisions related to sales.
Interfaces with key customers and, more generally, with key business partners on issues/opportunities before submitting them to the Managing Director.
Interfaces with the Planning Manager to collect input on customer deliveries.
Interacts with the Marketing Manager to develop and implement communication campaigns and marketing research.
Interacts with all direct reports and handles operational issues on a daily basis.
Knowledge, Skills, Experience, and Qualifications
BS/BA degree in Business Administration; MBA is a plus.
10 - 13 years of experience in Sales Management within a company of the Company's size or larger.
Strong knowledge of the ceramic and porcelain tile industry with solid sales skills.
Professional certification in relevant areas is preferred.
Excellent interpersonal, communication, organization, negotiation, and presentation skills.
Strong supervisory and administrative skills.
Computer literacy, including knowledge of MS Office applications and ERP.
Previous experience in West Africa is a plus.
English language fluency required.