We are seeking a detail-oriented and client-focused Relationship/Underwriting Officer to join our insurance brokerage firm.
This role combines technical underwriting knowledge with strong relationship management skills to maintain a healthy client portfolio and support business growth.
Job Responsibilities
Assess client risk profiles and determine appropriate insurance coverage, terms, and premiums in conjunction with underwriters.
Liaise with insurance companies/underwriters to obtain competitive quotes, negotiate terms, and confirm placements.
Review proposal forms and supporting documents to ensure accuracy and completeness before submission to underwriters.
Prepare, review, and issue policy documents, cover notes, schedules, and endorsements in line with agreed terms.
Build and maintain strong relationships with clients, ensuring their insurance needs are understood and appropriately met.
Serve as the primary point of contact for assigned clients, addressing inquiries on coverage, policy terms, and claims status.
Monitor policy renewals and proactively engage clients and underwriters ahead of expiry to ensure continuity of cover.
Support the claims process by liaising between clients and underwriters/loss adjusters to ensure timely and fair settlement.
Maintain accurate records of client policies, underwriting terms, premiums, and renewal dates.
Ensure all underwriting and client documentation complies with regulatory and company standards.
Prepare periodic reports on portfolio performance, renewals, claims, and underwriting activity.
Stay informed on insurance market trends, underwriting practices, and regulatory changes.
Key Requirements
B.Sc Degree / HND in Insurance, Business Administration, Finance, or a related field.
2 - 3 years' experience in underwriting, relationship management, or client servicing within an insurance brokerage or insurance company.
Relevant professional certifications (e.g., CIIN - Chartered Insurance Institute of Nigeria) are an advantage.
Sound understanding of underwriting principles and various insurance products (life, health, property, motor, marine, corporate, etc.).
Strong relationship management and client service skills, with the ability to build trust and rapport.
Good knowledge of Nigerian insurance laws and regulatory requirements.
Strong communication and negotiation skills for liaising with underwriters and clients.
Ability to manage multiple client accounts and renewals simultaneously.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Interested candidates should send their CVs to [email protected] using the role as the subject of the email