Reconciliation Specialist At Newedge Finance Limited

Roles / Responsibilities

• Ensure daily reconciliation of all transactions and provide reconciliation reports to Supervisor
• Ensure quick resolution of reconciliation issues when they arise
• Responsible for collecting offline repayment records of customers, matching and recording with bank statements
• Responsible for communicating with the bank to find customer information that did not match the bill
• Responsible for answering customers repayment questions and proposing optimization suggestions to the product department.
• Ensure the accuracy of all daily settlements from payment partners, ensuring value is transferred to the company's account promptly and quick resolution on settlement issues that may arise.
• Perform related duties as assigned by supervisor
• Maintain compliance with all company policies and procedures

Requirements

• Candidates should possess a Bachelor's Degree / HND Degree qualification with 0 - 2 years work experience
• Ability to work with little or no supervision.
• Exceptional problem-solving and decision-making abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work under pressure.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office - Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices