Legal

Field Recovery Officer At Renmoney

Renmoney·All, nigeria·Full Time·Internship

LegalFull TimeInternship

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Job Summary:

Renmoney is hiring a Field Recovery Officer to manage and recover overdue accounts through field operations and customer engagement. The role involves executing recovery strategies, negotiating realistic repayment plans, and advising on process
improvements, all while maintaining regulatory and policy compliance.

Key Responsibilities:

Engage defaulting customers and recover overdue debts
Negotiate and monitor repayment plans based on financial assessments
Update recovery systems and provide insights on debt management strategies
Ensure adherence to legal and internal recovery processes
Deliver high-quality service aligned with company values and customer care policies

Requirements

Bachelor's degree in business, finance, or a related field
Minimum of 2 years' experience in collections or field recoveries
Knowledge of debt recovery principles and legal processes
Strong analytical, communication, and negotiation skills
Familiarity with call center optimization and financial systems
Skip tracing knowledge

Ideal Candidate:

Proactive, results-driven, and comfortable with ambiguity
A strong communicator and problem-solver
Enjoys fast-paced, collaborative environments

Not Ideal for Those Who:

Prefer highly structured roles with constant direction
Thrive in large, hierarchical teams

Key skills

BA/BSc/HND

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