Dispensing Officer At Shalina Healthcare

Dispensing Officer At Sagar Vitaceuticals Nigeria Limited

Job Summary The Dispensing Officer is responsible for the safe, accurate, and efficient dispensing of prescription and over-the-counter medications. The role involves verifying prescriptions, preparing medications, maintaining accurate records, managing inventory, and ensuring compliance with pharmaceutical regulations and company policies while providing excellent customer service. Key Responsibilities Receive, review, and process prescriptions for accuracy and completeness. Dispense medications according to approved prescriptions and standard operating procedures. Label medications correctly with dosage instructions, warnings, and patient information. Counsel patients or customers on the proper use, dosage, storage, and possible side effects of medications, where appropriate. Maintain accurate dispensing records and patient profiles. Monitor stock levels and assist with inventory management, including ordering, receiving, and storing pharmaceutical products. Ensure proper storage conditions for medicines, including temperature-sensitive products. Check medication expiry dates and remove expired or damaged products from stock. Maintain cleanliness and organization of the dispensing area. Ensure compliance with Good Pharmacy Practice (GPP), company policies, and regulatory requirements. Report medication errors, adverse drug reactions, or quality concerns promptly. Collaborate with pharmacists and other healthcare professionals to resolve prescription-related issues. Participate in regular stock counts and inventory audits. Maintain confidentiality of patient and company information. Performance Indicators Accuracy and timeliness of medication dispensing. Compliance with regulatory and company standards. Inventory accuracy and minimal medication wastage. Customer satisfaction and quality of service. Proper documentation and record management. Adherence to safety and quality assurance procedures. Qualifications OND, HND, Diploma in pharmacy, Pharmaceutical Technology, or a related health science field with 2-6 years experience Valid professional registration or license (where required by local regulations). Previous experience in pharmacy dispensing is an added advantage. Skills and Competencies: Strong knowledge of pharmaceutical products and dispensing procedures. Excellent attention to detail and accuracy. Good communication and interpersonal skills. Ability to work under pressure and manage multiple tasks. Computer literacy and familiarity with pharmacy management software. Strong organizational and record-keeping skills. High level of integrity, professionalism, and confidentiality. Good problem-solving and teamwork abilities. Working Conditions: Work is primarily performed in a pharmacy or pharmaceutical dispensing environment. May require standing for extended periods. May involve weekend, evening, or shift work depending on operational requirements.