Requirement
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Company
Clout Africa
Location
All, nigeria
Employment
Full Time
Work style
Onsite
Experience
Valid until
Not specified
Created
June 29, 2026
Cool TV & Wazobia TV
Lagos, nigeria
Key Responsibilities: Identify and secure new business opportunities to meet and exceed revenue targets Engage with prospects and clients to gather briefs and understand their advertising needs Prepare and present compelling sales proposals and campaign solutions Develop creative advertising strategies tailored to client goals Maintain and update client databases with relevant needs and targets Work closely with internal departments to ensure high-quality service delivery Provide regular revenue forecasts and activity reports Requirements: Bachelor's degree in any relevant field Proven experience in a sales or client-facing role (1-2years experience in media sales is an advantage) Key Competencies: Excellent communication and negotiation skills Strong interpersonal and relationship-building abilities Effective time-management and organizational skills Resilient, self-driven, and target-oriented Adaptable and able to thrive in a fast-paced environment Performance Indicators (KPIs): Achievement of monthly sales targets Number of new leads generated and converted Conversion rate and average time to close deals
5 hours ago
EHA Clinics
Location: Sangotedo, Lagos Mission Objective The Client Relations department is on a mission to incorporate the principle of total quality to help customers and partners find the right services or products that meet their needs; ensure they are well served, have a great experience and exceed their expectations for a continuous patronage. The Senior Officer, Client Acquisition & Retention will assist the Client Relations department in creating and developing long-term relationships with customers that will ensure retention, loyalty and generate revenue. The Senior Officer, Client Acquisition & Retention will be required to ensure customer conversions and retention. The Senior Officer, Client Acquisition & Retention should be an excellent communicator who is able to grasp customer needs and determine ways to fulfill them. The goal of the Senior Officer Client Acquisition and Retention will be to help the clinic safeguard our revenue and increase the number of our customers and retain them. Duties And Responsibilities Purpose: Diligently promote, follow up, close sales/deals, up-sell or cross-sell services and products. Promoting, following up, and closing sales/deals Work diligently to meet sales and revenue targets. Creating plans to identify and address clients' business needs Follow up on customers' complaints and develop action plans to meet the identified needs, while liaising with concerned units for corrective action where necessary. Studying competition to retain customers Inform. Engagement: Collaborating with internal teams to address customer needs .Ensuring service delivery meets agreed service level agreements and diagnosing and improving service delivery Optimizing customer lifecycle and enhancing effectiveness through technology Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers' needs. Work with the Client Relations Manager, on optimizing customer lifecycle. Collecting client feedback and acting as a point of contact for complaints Continuously seeking ways to improve conversion, processes, and activities Act as point of contact for complaints and escalate complaints and/or feedback to the relevant departments promptly. Delivery: Ensuring adherence to contract terms and meeting sales and revenue targets Establishing productive relationships with prospects in assigned sectors Ensure both EHA Clinics and our clients adhere to contract terms. Assist in diagnosing service delivery problems and initiate actions to improve levels of service. Assist in enhancing effectiveness and efficiency through tech. Targeted Specialized Knowledge Minimum of Bachelor's Degree in Marketing, Business Administration, or related field. Minimum of 1 year of proven post NYSC-related experience as a Business Development Executive, Marketing Executive, Customer Success Officer or Client Service Officer. Experience in the healthcare industry or pharmaceutical distribution industry will be a strong advantage. Proven track record of meeting and exceeding targets. Background in sales and marketing. Completion of compulsory National Youth Service Corps (NYSC) or exemption. Benefits Health Coverage Benefit Performance Bonus 13th Month Annual Skills Assessment.
7 hours ago
Stanbic IBTC
Job Description To ensure that customer requests, complaints and queries received are acknowledged, understood and efficiently resolved within specified timelines or escalated to the appropriate area in order to deliver a positive client experience. To be responsible for providing specialized support and resolving complex queries and issues that frontline support personnel are unable to address and therefore can be the first point of escalation for clients and frontline staff. Key Responsibilities Manage and resolve escalations and complex client issues by providing tailored solutions, ensuring high service quality and driving customer retention within the branch. Issue off-cycle statements at customer's instance and keep records of all source instructions from customers. Process written inter-account transfer instructions and execute all financial transactions within approved limits of authority. Identify cross-selling and migration opportunities and sell products/services proactively. Educate customers on the benefits of the bank's products and services to drive customer engagement and support business development goals. Maintain a high level of customer satisfaction by providing consistent, professional support to all branch visitors. Qualifications Minimum of First Degree. Experience Required Knowledge of the bank's products, compliance procedures and regulations governing the management of financial services. Previous branch banking experience. Additional Information: Behavioural Competencies: Articulating Information Embracing Change Establishing Rapport Following Procedures Managing Tasks Meeting Timescales Producing Output Seizing Opportunities Showing Composure Team Working Upholding Standards Valuing Individuals. Technical Competencies: Active Listening Banking Process & Procedures Customer Understanding (Consumer Banking) Product and Services Knowledge Product Knowledge (Consumer Banking) Risk Identification Telephone Caller Handling.
20 days ago
Job Description To ensure that customer requests, complaints and queries received are acknowledged, understood and efficiently resolved within specified timelines or escalated to the appropriate area in order to deliver a positive client experience. To be responsible for providing specialized support and resolving complex queries and issues that frontline support personnel are unable to address and therefore can be the first point of escalation for clients and frontline staff. Key Responsibilities Manage and resolve escalations and complex client issues by providing tailored solutions, ensuring high service quality and driving customer retention within the branch. Issue off-cycle statements at customer's instance and keep records of all source instructions from customers. Process written inter-account transfer instructions and execute all financial transactions within approved limits of authority. Identify cross-selling and migration opportunities and sell products/services proactively. Educate customers on the benefits of the bank's products and services to drive customer engagement and support business development goals. Maintain a high level of customer satisfaction by providing consistent, professional support to all branch visitors. Qualifications Minimum of First Degree Experience Required Knowledge of the bank's products, compliance procedures and regulations governing the management of financial services. Previous branch banking experience. Additional Information: Behavioural Competencies: Articulating Information Embracing Change Establishing Rapport Following Procedures Managing Tasks Meeting Timescales Producing Output Seizing Opportunities Showing Composure Team Working Upholding Standards Valuing Individuals. Technical Competencies: Active Listening Banking Process & Procedures Customer Understanding (Consumer Banking) Product and Services Knowledge Product Knowledge (Consumer Banking) Risk Identification Telephone Caller Handling.
2 months ago
AMA Lagos
Requirement Candidates should possess relevant qualifications.
Locations: South-South, South-East, Nigeria Job Description To ensure that customer requests, complaints and queries received are acknowledged, understood and efficiently resolved within specified timelines or escalated to the appropriate area in order to deliver a positive client experience. To be responsible for providing specialized support and resolving complex queries and issues that frontline support personnel are unable to address and therefore can be the first point of escalation for clients and frontline staff. Key Responsibilities Manage and resolve escalations and complex client issues by providing tailored solutions, ensuring high service quality and driving customer retention within the branch. Issue off-cycle statements at customer's instance and keep records of all source instructions from customers. Process written inter-account transfer instructions and execute all financial transactions within approved limits of authority. Identify cross-selling and migration opportunities and sell products/services proactively. Educate customers on the benefits of the bank's products and services to drive customer engagement and support business development goals. Maintain a high level of customer satisfaction by providing consistent, professional support to all branch visitors. Qualifications Minimum of First Degree. Experience Required: Knowledge of the bank's products, compliance procedures and regulations governing the management of financial services. Previous branch banking experience. Additional Information: Behavioural Competencies: Articulating Information Embracing Change Establishing Rapport Following Procedures Managing Tasks Meeting Timescales Producing Output Seizing Opportunities Showing Composure Team Working Upholding Standards Valuing Individuals. Technical Competencies: Active Listening Banking Process & Procedures Customer Understanding (Consumer Banking) Product and Services Knowledge Product Knowledge (Consumer Banking) Risk Identification Telephone Caller Handling.