Chief Operating Officer (coo) At Fort Knox Group

Responsibilities

• Partner with the CEO to develop and implement organizational strategies aligned with the organization's mission and objectives.
• Provide strategic leadership and insights to improve operational efficiency and support sustainable organizational growth.
• Oversee day-to-day operations, ensuring efficiency, quality, compliance, and effective service delivery.
• Develop and implement operational policies, procedures, systems, and processes that improve organizational effectiveness.
• Establish and monitor KPIs across departments and ensure performance targets are achieved.
• Coordinate cross-functional teams and departments to ensure timely and effective implementation of programmes and projects.
• Lead, mentor, coach, and develop teams while maintaining appropriate staffing levels and professional management standards.
• Work closely with departmental leads and provide regular operational updates and progress reports to the CEO.
• Work with the Finance team to develop and manage budgets, monitor expenditure, and ensure financial sustainability.
• Review financial reports and provide recommendations for cost-effective operations.
• Build and maintain strong relationships with key stakeholders, partners, collaborators, donors, and other strategic contacts.
• Identify and pursue strategic partnership and funding opportunities aligned with organizational objectives.
• Work with the Programmes and Business Development teams to review RFPs and develop proposals for prospective partners and donors.
• Develop and manage a portfolio of existing and prospective donors to support revenue generation and strategic objectives.
• Develop and communicate operational and project development strategies to ensure delivery within agreed budgets and timelines.
• Establish systems for measuring organizational impact and prepare regular impact reports.
• Ensure the organization's communication channels are properly managed, functional, and regularly updated.
• Coordinate staff performance appraisal processes and ensure effective performance management.
• Identify operational risks and develop appropriate mitigation strategies.
• Ensure compliance with applicable legal, regulatory, and industry requirements.
• Drive innovation, continuous improvement, and adoption of best practices across the organization.
• Prepare monthly management reports for the CEO and support the consolidation of organizational activities for Board and Board Committee meetings.
• Take on additional strategic and operational responsibilities as required to support the organization's growth.

Requirements

• Bachelor's degree in Business Administration, Management, Social Sciences, or a related field.
• A Master's degree or relevant professional qualification will be an added advantage.
• Minimum of 10 years' progressive professional experience, with significant experience in senior management or operational leadership.
• Proven experience managing cross-functional teams and organizational operations.
• Strong understanding of strategic planning, performance management, budgeting, risk management, and organizational development.
• Demonstrated ability to build and manage relationships with stakeholders, partners, and donors.
• Experience in proposal development, RFP management, fundraising, or strategic partnerships will be an advantage.
• Strong leadership, analytical, problem-solving, communication, negotiation, and decision-making skills.
• Ability to manage multiple priorities and deliver results in a fast-paced organizational environment.
• High level of integrity, professionalism, accountability, and strategic thinking.