Responsibilities Analytical Inputs, Business Trends, Transaction Patterns Collect & analyze day-to-day business data for effective decision making. Regularly update with the business insights Strategy, Business Project & Promotion Planning Provide input as required and implement the strategy on specific projects and initiatives. May also be required to perform a supportive role in different phases of strategy development Assist in creation of strategies and promotional plans in close coordination with cross segment teams Organize & drive cross functional/ business projects, contribute to the business planning and help to translate plans into detailed initiatives. By working seamlessly across businesses and hierarchy levels Performance Analysis & Monitoring Closely monitor the performance of business unit by deep diving into customers’ transactions, revenue and financial data and keep track of the progress. Alert relevant stake holders Fraud & Risk Management Timely analysis and filling of possible loopholes in the system to eliminate fraud BI & Data Management Keep custody of all vital information and Data for Airtel Money, facilitate all stake holders with appropriate and relevant information Deliver the goals set for back-office administration of the retail trade and business partners Develop and implement daily routines for back-office administration of the retail trade Track retail trade performance and administer commissions and or incentives and payments to retail trade Track business partner’s performance and ensure follow up of payments due to airtel money are realized within required timelines Develop process and procedures to ensure efficient management of retail operations Oversee second level support for retail trade partners Track and maintain records for applications and other documents for retail trade partners Oversee development and implementation of products and services for mobile commerce Propose and populate specification documents for product enhancements Coordinate and Conduct UATs for new services and product enhancements and attain sign off for the same Coordinate implementation of new services and product enhancements by development partners and local technical support Qualifications Educational Qualifications & Functional / Technical Skills Bachelor’s degree in business administration or business-related field Excellent knowledge of accounting functional areas. Relevant Experience (Type of experience and minimum number of years) Experience in handling large database and data interpretation skills Strong analytical and data interpretation skills Familiar with Financial Statements/ P&L Project & Program management skills Ability to work seamlessly across businesses and hierarchy levels Good organizational and interpersonal Other requirements (Behavioral etc.) Problem solving and analytical skills, result oriented Able to work within and manage a team of professionals, guiding and coordinating towards achieving common objectives Strong ethics Networking ability – Internal & External