Reports To: Manager - EB Sales Large and Medium Enterprise SouthSout
Division: Enterprise Business
Mission
To provide professional account management inputs to the creation and maintenance of Enterprise Solutions sales strategy and plan that will deliver shareholder value.
To direct enterprise sales efforts for allocated corporate accounts within the framework of agreed account development plans, which meet operational targets for revenues, profitability, and customer satisfaction.
Description
Increase MTN market share by achieving a set target through the acquisition of new accounts as well as development and maintenance of current accounts.
Account for the fulfilment of the sales process - from lead generation to bill delivery.
Seek new clients and create more business opportunities daily, from existing clients, to increase company revenue.
Conduct research on potential customers and their disposable income using the data mining system.
Carry out continuous analysis of relevant industry to identify new prospects or opportunities for the corporate sales department.
Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
Requirements
Education:
First degree in any related discipline
Fluent in English
Experience:
3 - 7 years of experience in an area of specialization; with experience working with others
Experience working in a medium-sized organization.