The waiter is responsible for providing courteous and efficient food and beverage service to hotel guest, ensuring a pleasant dinning experience from order taking to billing.
Key Responsibilities
Welcome guests politely and seat them when necessary
Present menus and explain available food and drinks
Take accurate food and beverage orders
Serve food and drinks promptly and professionally
Check on guests to ensure satisfaction during meals
Prepare and present guests bills accurately
Receive payments and issue receipts
Clear tables and reset for the next service
Maintain cleanliness of tables and service areas
Follow hotel service standards and hygiene rules
Report guest complaints or issues to the supervisor