Help clients turn travel ideas into well-planned, bookable journeys.
You'll consult with clients, design itineraries, prepare quotations, manage bookings and travel arrangements, and coordinate visa processes while delivering a high standard of service.
What you'll do
Consult with clients to understand their travel needs, preferences and budget, and recommend suitable travel solutions.
Design tailored leisure and business itineraries and prepare accurate quotations and proposals.
Coordinate flights, hotels, tours, transfers and other travel arrangements from booking through completion.
Coordinate visa applications and related documentation, ensuring requirements are properly understood and processes are followed through.
Communicate confidently with clients, suppliers and travel partners to keep each booking on track.
Monitor bookings, resolve issues and proactively address changes or problems that may affect a client's trip.
Maintain accurate client, booking and visa records and ensure timely follow-up on outstanding requirements.
Identify opportunities to improve the client's travel experience and encourage repeat business and referrals.
Work closely with the sales and marketing functions to ensure a smooth handover from enquiry to travel delivery.
What we're looking for
Someone who is smart, detail-oriented and client-focused, with practical travel and visa experience, strong problem-solving skills, good commercial awareness and the ability to take ownership of client journeys with minimal supervision.