Grade Level: Officer 2
Department: Shared Services Department
Reports to (Title): Quality Assurance Manager
Direct Reports: QHSE Operatives / QHSE Interns
- To maintain quality standards by ensuring conformity to standard operating procedures, GHP and cGMP and assessing in-process production, finished products and recording the results.
Core Responsibilities and Key Result Areas
Quality Control:
- Maintain Shift continuity and control the shift quality/EHS function until when the RELIVER or DESIGNATE resumes duty
- Ensure discipline in the department, example: wearing uniform, wearing badges, using of proper tools, and to ensure that all safety requirements are met.
- Ensure effective co-ordination with all the sections within the department, for effective service to other departments/divisions/units
- Ensure good housekeeping and cleanliness in the area of control at all time
- Adhere to all the safety and environment regulations within and around the production area
- Ensure calibration of all the measuring and weighing equipment under direct control of the supply chain division are carried out regularly
- Ensure and maintain all operations, and assigned technical documents
- Always ensure strict conformity to cGMP and GHP
- Develop a measurable standard for assigned materials and processes
- Ensure conformity of all raw materials and packaging materials to specification before usage at the production shop floor
- Ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for use/dispatch
- Report any non-conformity beyond his competence to the superior without assumption
- Approve all finished products by confirming specifications and conducting required tests
- Ensure effective coordination and discipline in the section within the department under supervision by enforcing the use of required PPE
- Ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for dispatch
- Verify proper record keeping of all monitoring documents such as SIC and temperature/humidity monitoring charts
- Write daily required reports for example; daily, weekly, monthly or any periodic reports and submit to the appropriate authority
- Whenever required, he/she will cater for regulatory activities with the government agencies
- Ensure strict adherence to statutory and regulatory requirements
- Ensure strict adherence to the requirements of the ISO 22000, 9001, 14001 and 45000 as well as other company adopted quality system
Key Performance Indicators
- Increased Productivity
- Reduction of waste
- Impact Indicator - Rate of Customer satisfaction and loyalty
- Rate of Quality and Value delivered to customers
- Knowledge of quality assurance policies and procedures
- Knowledge of relevant regulatory standards
- Knowledge of tools, methods and concepts of quality assurance
- Knowledge of data analysis tools and statistical analysis
Job Specifications
Educational Requirements:
- A minimum of a Bachelor's Degree in Natural/Physical Science or Manufacturing management is required
Professional Requirements:
- Possession of any relevant certification is an added advantage
- Minimum of 2 years' experience in similar role.
- Executes and oversees inspection and testing of incoming and out-going product to confirm quality conformance to specifications and quality deliverables
- Hold any non-conforming product or process, in consultation with the line Manager, and in the absence of the line manager, his/her decision shall remain substantive
- Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime and weekends.
- The role requires precision and attention to detail, as it involves assessing and managing risks.