Shift Manager - Satellite Town At Food Concepts Plc

RESPONSIBILITIES

Team Supervision

• Provide guidance to kitchen and production staff to achieve and maintain high standards of quality, service, and cleanliness.
• Maintain smooth workflow by monitoring production steps, setting processing parameters, and observing critical control points and equipment.
• Coach the team on methods to improve efficiency, consistency, and output quality.
• Foster teamwork, positive attitudes, and effective communication among staff.

Safety and Quality Assurance Management

• Ensure strict adherence to health, safety, and food safety protocols (including HACCP, GMP, and company standards) during all kitchen operations.
• Conduct regular inspections of the kitchen workspace, equipment, and storage areas to uphold a safe and hygienic environment.
• Enforce quality standards by implementing and monitoring organizational procedures.
• Train team members on proper use of safety gear and emergency response protocols.
• Document and promptly report any deviations in food quality, safety breaches, or operational defects.

Administrative Tasks and Reporting

• Support the training and development of Chicken republic staff to build capability and compliance.
• Assist in planning and executing shift operations to ensure consistent product quality and timely output.
• Manage attendance, leave records, and address minor disciplinary matters within the team.
• Liaise with the Central Kitchen Supervisor on all operational and personnel issues.
• Monitor and maintain accurate records of inventory (raw materials, packaging, and equipment) and submit daily reports.
• Review daily Sectional Inspection Checklists (SICs) with operatives to ensure accuracy and compliance.