The ideal candidate will manage daily retail activities, drive revenue growth across multiple sales channels, oversee digital marketing and customer engagement initiatives, and ensure seamless end-to-end logistics and fulfillment processes.
Key Responsibilities:
Oversee daily opening, closing, and operational routines.
Engage with walkin and online customers, helping them select tailored gifts based on their briefs, occasion, budget, and recipient.
Curate unique gift packages and suggest upsell options to enhance customer satisfaction.
Plan and create daily contents for the company's social media platforms
Track content performance and adjust strategies to boost engagement.
Maintain accurate inventory tracking, and keep regular sales record
Update and analyze sales and inventory data for daily and monthly reporting.
Basic knowledge of using Canva, Capcut and other similar apps
Key Requirements:
Proven experience as a store manager in a similar role (added advantage)
Excellent organizational and multitasking skills.
Ability to work in a fast-paced environment and handle multiple events simultaneously.
Flexibility to work evenings, weekends, and holidays as required.
Excellent communication skills; friendly, approachable, and must pay attention to details
Basic proficiency in Canva, CapCut, or similar editing tools (social media content production).