We are looking for a hands-on, highly organized local supervisor to carry out regular store visits ("patrols") across our 3C HUB retail stores in Lagos.
You will be the on-the-ground link between store teams and management making sure every store runs to standard, coaching staff, resolving day-to-day issues, and reporting accurate data back to the team.
Key Responsibilities
Conduct scheduled and unannounced store visits across assigned 3C HUB locations; check merchandising, display, stock accuracy, cleanliness, and compliance with operating standards.
Spot problems on-site and coordinate fast resolution across store staff, suppliers, and internal teams.
Train, coach, and support store staff on service standards, product knowledge, and sales processes; assist with onboarding new hires.
Collect, record, and report store data (sales, stock, footfall, issues) using Excel and internal tools; produce clear, accurate summary reports.
Support store sales performance, including telephone / outbound sales follow-up with customers where needed.
Serve as a dependable communication bridge between local store teams and management / HQ.
Requirements
Based in Lagos, Nigeria; able and willing to travel between stores regularly.
Strong communication and interpersonal skills; fluent in English (local languages a plus).
Proven ability to manage people and coordinate complex, multi-party tasks under pressure.
Experience training or coaching frontline staff.
Solid Excel / office software skills data entry, tables, basic formulas, and reporting.
Highly organized, reliable, and comfortable working independently in the field.
Preferred:
Prior experience in retail operations, store supervision, or a phone / electronics (3C) retail environment.
Telephone or outbound sales experience.
Familiarity with the Nigerian retail and consumer electronics market.
What We Offer
Competitive salary + performance incentives [–]
Growth path within a fast-expanding 3C HUB retail network.