The Regional Manager will be responsible for developing and executing sales strategies to promote and sell PalmPay's BNPL (Buy Now Pay Later) business within a designated region.
This role involves managing a team of sales representatives, driving regional sales growth, building relationships with partners, and ensuring that the BNPL product line meets its sales targets.
The Regional Manager will also monitor market trends, identify opportunities, and provide strategic insights to support overall business objectives.
Key Responsibilities:
Sales Strategy & Execution:
Develop and implement sales strategies to achieve BNPL sales targets in the region.
Ensure alignment of sales activities with the company's overall business goals.
Drive sales performance through the management of a regional sales team.
Team Management:
Lead, motivate, and manage a team of sales executives and agents in the assigned region.
Set performance targets for team members and track their progress.
Provide coaching, training, and support to enhance sales productivity.
Market Development:
Identify new business opportunities and potential market segments for BNPL products.
Build strong relationships with merchants, agents, and distributors to grow BNPL penetration.
Conduct market research and competitor analysis to stay ahead of market trends and adapt strategies accordingly.
Partner Engagement:
Engage with partner financial institutions, merchants, and distribution channels to expand card issuance.
Manage relationships with key stakeholders to ensure smooth operations and product adoption.
Reporting & Analysis:
Prepare regular sales reports, forecasts, and presentations for senior management.
Analyze regional sales data to monitor performance, identify trends, and recommend improvements.
Monitor and report on key market insights, including customer feedback and product performance.
Compliance & Risk Management:
Ensure that all sales activities adhere to regulatory and company policies.
Manage risk by implementing effective controls and monitoring mechanisms in card distribution and sales.
Customer Service & Support:
Collaborate with customer service teams to ensure high levels of customer satisfaction with the BNPL products.
Resolve escalated customer issues related to BNPL usage, delivery, or service issues.
Key Qualifications
Bachelor's Degree in Business Administration, Marketing, Finance, or a related field.
5+ years of sales management experience, preferably within the financial services or fintech industry.
Proven track record of achieving sales targets and growing a customer base.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Solid understanding of the payment and financial ecosystem, particularly ATM and card services.
Ability to analyze sales data and market trends.
Ability to travel extensively within the assigned region.