To provide general and administrative protocol services support to the Company
Main Key Responsibilities: -
Provide protocol and logistical support for the Company's executives, guests, visitors, and other stakeholders during official engagements.
Coordinate airport pick-ups, drop-offs, transportation, accommodation, and other travel-related arrangements for executives and official guests.
Assist with flight bookings, itinerary preparation, hotel reservations, and other travel logistics as required.
Support the planning and coordination of official meetings, events, ceremonies, conferences, and corporate functions.
Liaise with relevant internal departments, government agencies, embassies, airports, hotels, airlines, and other external organisations on protocol-related matters.
Receive and provide appropriate assistance to Company guests and visitors, ensuring a professional and courteous experience.
Assist in coordinating executive movements and ensure that all logistical arrangements are confirmed ahead of scheduled engagements.
Maintain accurate records of travel arrangements, official visits, protocol activities, and related documentation.
Assist with visa applications, travel documentation, permits, and other official documentation where required.
Monitor travel schedules and promptly communicate any changes, delays, cancellations, or other developments to relevant parties.
Ensure vehicles, drivers, accommodation, meeting venues, and other logistical requirements are appropriately coordinated for official assignments.
Provide support in managing invitations, guest lists, seating arrangements, and other protocol requirements for corporate events.
Handle sensitive and confidential information relating to executives, guests, and Company activities with utmost discretion.
Maintain professional relationships with relevant service providers and stakeholders to facilitate smooth protocol operations.
Process and follow up on protocol-related requests, invoices, and supporting documentation in line with Company procedures.
Perform other protocol, administrative, and logistical duties as may be assigned by the Line Manager.Perform any other immigration and protocol duties as may be assigned.
Qualification/Experience/Key Competencies: -
Bachelor's degree in Business Administration, Public Administration, International Relations, Hospitality Management, Mass Communication, or a related discipline.
Minimum of 3 - 5 years' relevant experience in protocol, administration, executive support, travel coordination, hospitality, or a related role.
Experience in a structured corporate environment will be an added advantage.
Good knowledge of travel arrangements, airport procedures, hospitality services, and corporate protocol.