Krystal Digital Solutions Limited is looking for a detail-oriented, tech-savvy graduate to join our team as a Portal Data Administrator.
You'll work closely with our Portal Supervisor to keep student and staff data accurate across our partner schools, support our Admin Reps with day-to-day portal issues, and help us deliver a smooth end of term/session for every school we work with.
Key Responsibilities
Enter, update, and verify student and staff data on the portal for assigned schools, ensuring records are accurate and complete
Review data submitted by school Admin Reps, checking for errors, missing fields, and inconsistent formatting before it's finalized
Consolidate and organize weekly progress reports from Admin Reps into a clear format ready for Supervisor review
Serve as the first point of contact for Admin Reps facing basic portal issues, resolving what you can and escalating complex problems to the Supervisor promptly
Monitor each school's compliance with the running manual/SOP throughout the term, flagging gaps early
Maintain an up-to-date tracker of school status, outstanding issues, and stakeholder contacts across your assigned portfolio
Support the Supervisor with administrative tasks such as scheduling, training material preparation, and coordination with Admin Reps
Communicate professionally with school stakeholders (Admin Reps, HICTs) to keep data collection on schedule
Help identify recurring issues or training gaps among Admin Reps and report these to the Supervisor.
Qualification and Experience
Bachelor's Degree or HND in any field
1 - 2 years of relevant experience internships and NYSC experience welcome.
Skills & Competencies:
Proficient in Microsoft Excel/Google Sheets (data entry, sorting, basic formulas)
Comfortable navigating web-based portals and software
Basic understanding of data management principles (accuracy, formatting consistency, record-keeping)
Familiarity with Microsoft Office/Google Workspace (Word, Docs, Email)
Ability to quickly learn new systems and software with minimal supervision
Attention to detail, catches errors and inconsistencies in data before they become problems
Organization and time management, able to track multiple schools/tasks and meet deadlines
Communication, clear, professional written and verbal communication
Problem-solving, able to troubleshoot basic issues and know when to escalate
Reliability and accountability, follows through on tasks without close supervision
Team collaboration, works well within a small, coordinated team structure
Adaptability, stays effective when priorities shift during busy term-end periods.