Performance Management Specialist / Kpi Specialist At Bluewave New Energy Technology Nigeria Company Limited

Position Objective

• BlueWave is looking for a highly analytical and result-oriented Performance Management Specialist to establish, manage, and continuously improve the company's KPI and performance management system.
• This role is not simply about preparing Excel sheets or handling general HR administration.
• The successful candidate will be responsible for building a complete performance management cycle covering:
• KPI Design Data Collection Performance Scoring KPI Salary Calculation Reward/Penalty PIP Performance Improvement
• The key objective is to ensure that employee performance is measured by real, measurable and verifiable business results.

Key Responsibilities

KPI System Design:

• Design practical and measurable monthly KPIs for different departments and positions.
• Each KPI system should clearly define:
• KPI Indicator
• Weight
• Monthly Target
• Actual Result
• Achievement Rate
• Scoring Formula
• Bonus Rules
• Penalty Rules
• Minimum Performance Standard
• Fail / PIP Standard
• KPIs must focus on actual business output, not simply employee activity.

Build Performance Calculation Models

Develop standardized and automated KPI calculation models such as:

• Actual Target Achievement Rate KPI Score Bonus/Penalty Final Score KPI Salary
• Performance sheets should clearly show:
• Actual Data
• Monthly Target
• Achievement %
• KPI Score
• Bonus
• Penalty
• Final Score
• KPI Salary
• Monthly Performance Result.

KPI Data Management:

• Define the correct data source for every KPI.
• Performance data may come from:
• CRM
• Sales Records
• Finance Records
• Attendance System
• Service Orders
• Facebook / Instagram
• TikTok
• WhatsApp
• Call Center Records
• Other operational systems
• The specialist must verify data accuracy and prevent unverifiable or manually manipulated performance data from being used.

Monthly Performance Evaluation:

• Collect and review monthly employee performance data.
• Responsibilities include:
• Calculating KPI scores
• Calculating KPI salary
• Reviewing abnormal results
• Identifying underperformance
• Preparing monthly performance reports
• Reporting results to management

The report should clearly identify:

• Employees who achieved their targets
• Employees who exceeded targets
• Employees who failed to meet targets
• Employees requiring performance improvement

KPI Salary and Incentive Management:

Support the design and management of:

• KPI Salary Base
• KPI-Based Salary Calculation
• Overachievement Bonus
• Sales Commission
• Performance Incentives
• Position-Specific Reward Programs

The system must ensure that:

• High performers earn more, while poor performance has a reasonable impact on variable income.

PIP and Performance Improvement:

• Establish a clear performance monitoring and improvement mechanism.
• Employees whose performance remains below the company's required standard should be identified early.
• The specialist will support:
• Performance Warning
• Performance Improvement Plan (PIP)
• Monthly Performance Tracking
• Improvement Evaluation
• Retention or Exit Recommendation
• Employees with consistently poor performance, including those whose 3-month average performance remains below the company standard, may be recommended for PIP or further management action.

Continuous KPI Optimization:

• Regularly evaluate whether KPI targets are:
• Too high
• Too low
• Difficult to measure
• Easy to manipulate
• Not connected to actual business results
• The specialist must continuously improve KPI standards based on actual operational performance.
• The goal is to prevent situations where employees appear to achieve their KPI while producing little real business value.

Candidate Requirements

Required Qualifications:

• Bachelor's Degree or above.
• Minimum of 2 years of experience in Performance Management, KPI Management, HR Performance, Business Analysis, or a related field.
• Strong knowledge of Microsoft Excel and/or Google Sheets.
• Ability to independently design:
• KPI Calculation Model
• Automated Performance Scorecards
• KPI Salary Calculators
• Monthly Performance Dashboards
• Strong numerical and analytical skills.
• Ability to understand different business functions such as Sales, Marketing, Customer Service, Operations and Service.
• Ability to convert job responsibilities into measurable KPIs.
• Good written and spoken English.
• Strong attention to detail.

Preferred Experience:

Candidates with experience in any of the following areas will have an advantage:

• Sales KPI Design
• Call Center Performance Management
• Digital Marketing / Social Media KPI
• CRM Data Management
• Sales Commission Design
• Incentive Compensation
• Multi-Department Performance Management
• Performance Dashboard Development.

Who We Are NOT Looking For:

This position may not be suitable for candidates who:

• Only have general HR administration experience.
• Mainly handle attendance, payroll or recruitment.
• Only copy KPI templates from the internet.
• Cannot build Excel formulas or automated calculations.
• Cannot explain KPI scoring logic.
• Design KPIs without reliable data sources.
• Focus only on employee activity instead of measurable results.

What We Expect From You:

When asked to design a KPI system for a position, you should be able to answer:

• What are the 3 - 5 most important results expected from this position?
• Where will the performance data come from?
• What should the monthly target be?
• How should the KPI score be calculated if the employee misses the target?
• How should overachievement be rewarded?
• How should KPI salary be calculated?
• What should happen if the employee underperforms continuously for 3 months?
• We are looking for someone who understands the business logic behind KPI management, not someone who only creates attractive spreadsheets.

Recruitment Assessment:

• Shortlisted candidates may be required to complete a practical KPI design test.
• For example: Design a complete monthly KPI system for a Sales, Call Center or Social Media position.

The assessment may evaluate:

• KPI indicator quality
• Data availability
• Weight allocation
• Calculation formulas
• Target-setting logic
• Performance scoring
• Overachievement incentives
• Fail / PIP mechanism
• Automated KPI salary calculation.

Join BlueWave:

• BlueWave New Energy Technology Nigeria Company Ltd is building a fast-growing business covering:
• Renewable Energy Products
• B2B Sales
• B2C Sales
• Digital Marketing
• Call Center Operations
• Installation & After-sales Service
• Commercial & Industrial EPC Projects
• The Performance Management Specialist will work closely with management to build a simple, transparent and result-driven performance culture.