POSITION SUMMARY

The Job Controller role is responsible for coordinating workshop activities, ensuring jobs are scheduled efficiently. completed on time, and delivered to the highest standards of quality and customer satisfaction.

TASKS AND RESPONSIBILITIES

Manage and monitor all workshop job cards from booking through to completion.
Schedule and allocate repair and maintenance work to technicians based on skills and workload.
Track job progress and ensure deadlines and service level agreements are met.
Liaise with service advisor regarding vehicle status, repair updates, and completion timelines.
Coordinate with parts departments to ensure timely availability of required parts and materials.
Ensure accurate documentation of repairs, labour hours, and workshop activities.
Monitor workshop productivity and report on performance metrics.
Maintain compliance with company procedures, health and safety regulations, and manufacturer standards.
Resolve operational issues and escalate concerns as required.

QUALIFICATIONS

1-2 Years of proven experience working within a dealership, fleet maintenance operation, or independent automotive workshop.
Proficiency in workshop management systems and Microsoft Office applications.
OND, HND or B.Sc. in Automotive Engineering Mechanical Engineering or a related field

Job Controller At Mikano

Key skills

At a glance

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