Key Performance Areas (KPA)
Inventory Control & Stock Accuracy
- Manage inventory records to ensure alignment between physical stock and system stock.
- Identify, investigate, and resolve inventory discrepancies and stock variances.
- Conduct weekly and monthly stock audits and prepare comprehensive audit reports.
- Oversee stock movement, reconciliation, and documentation across all depots.
- Coordinate depot replenishment activities to maintain product availability and operational continuity.
Expiry, Damaged Stock & Recall Management
- Monitor and report near-expiry stock on a weekly and monthly basis.
- Coordinate the return of short-dated, expired, damaged, or non-conforming stock to Lagos.
- Ensure timely processing and closure of Goods Issue Notes (GINs) for recalled inventory.
- Distribute expiry stock reports to business stakeholders and support action planning.
Quality, Compliance & Continuous Improvement
- Manage inventory-related quality issues and escalate product integrity concerns when required.
- Ensure compliance with Good Distribution Practice (GDP), internal quality standards, ESG, and HSE requirements.
- Identify process improvement opportunities and implement inventory control enhancements.
- Support safe stock handling practices and appropriate management of damaged or expired products.
Reporting & Stakeholder Management
- Prepare accurate and timely inventory, variance, audit, expiry, and quality reports.
- Collaborate with Supply Chain, Logistics, Customer Service, Quality teams, Depot Operations, and SBU Heads to resolve inventory issues.
- Utilize inventory data and analysis to drive informed decision-making and operational improvements.
- Bachelor's Degree (B.Sc.) or equivalent qualification in:
- Supply Chain Management
- Logistics
- Business Administration
- Sciences
- Or a related discipline
Skills and Experience Required
- Minimum of 8 - 10 years' experience in inventory management, warehousing, logistics, supply chain, or depot operations.
- Experience within pharmaceutical distribution is highly advantageous.
- Proven track record in stock control, inventory reconciliation, and audit management.
- Strong inventory reconciliation, stock auditing, and variance management capabilities.
- Advanced proficiency in Microsoft Excel and good working knowledge of the Microsoft Office Suite.
- Experience with inventory reporting and data analysis.
- Knowledge of quality and compliance requirements within distribution environments.
- Strong analytical, critical-thinking, and problem-solving skills.
- Excellent communication, reporting, and stakeholder management abilities.
- Strong interpersonal skills with the ability to work effectively across cross-functional teams.
- Customer-focused mindset with a commitment to service excellence.
- Ability to influence stakeholders and drive process improvements.
- High attention to detail, accuracy, and accountability.