Junior Hr Consultant At Amy Consulting
full-time
Job Description
The Junior HR Consultant - HR Advisory & Client Services will provide day-to-day HR advisory and outsourced HR support to assigned clients, combining HR expertise with client management, problem-solving and project coordination.
The role requires a proactive and organized HR professional who can work independently, take ownership of deliverables, anticipate client needs and provide timely, practical and high-quality HR solutions.
Key Responsibilities
Client Account Management & HR Advisory:
Manage assigned client accounts and serve as a key operational HR contact, maintaining regular communication and follow-up.
Understand clients' business and workforce needs and provide practical HR advice and solutions within the scope of engagement.
Proactively identify HR issues, risks and opportunities, track deliverables and ensure timely resolution of client requests.
Escalate complex, sensitive or high-risk matters appropriately.
Employee Relations & Workforce Management:
Provide day-to-day support on employee relations matters, including attendance, leave, conduct, grievances, complaints and employee concerns.
Support disciplinary, welfare and employee relations processes and maintain accurate documentation and records.
Monitor recurring employee relations issues and recommend appropriate interventions, escalating sensitive matters where necessary.
Recruitment & Talent Acquisition:
Manage recruitment assignments from role briefing through to candidate selection, offer and onboarding transition.
Develop Job Description s and adverts, source and shortlist candidates, conduct interviews and prepare candidate assessments and recommendations.
Coordinate interview processes, candidate communication and offer follow-up while maintaining accurate recruitment trackers and documentation.
Employee Onboarding & Probation Management:
Coordinate pre-employment documentation, onboarding, induction and employee file management.
Ensure new employees receive relevant employment documentation, Job Description s, KPIs and policies.
Track probation milestones, coordinate reviews and support confirmation, extension or non-confirmation processes.
Performance Management:
Support the development and implementation of KRAs, KPIs and performance management processes aligned with organisational objectives.
Coordinate performance reporting, reviews, one-on-one discussions, appraisals and Performance Improvement Plans where required.
Identify performance gaps and support clients in implementing appropriate interventions and maintaining accurate records.
Learning, Development & Employee Engagement:
Support the planning and delivery of learning, development and employee engagement initiatives, including Knowledge Sharing Sessions and Lunch & Learns.
Coordinate employee development, wellbeing and engagement activities and maintain relevant records and calendars.
Facilitate learning and engagement sessions where required.
Employee Welfare, Benefits & Administration:
Coordinate employee welfare and benefits administration, including HMO, pension and employee support requests.
Support employee recognition and welfare initiatives and maintain accurate benefits and welfare records.
Identify welfare concerns and escalate matters requiring management intervention.
Employee Exit & Termination Support:
Coordinate employee exit processes, including documentation, clearance, handover, recovery of company property and exit interviews.
Ensure exit records and reports are complete and properly maintained.
Support clients with post-exit follow-up and resolution of outstanding matters.
HR Documentation, Policies & Advisory Deliverables:
Draft, review and proofread HR documents, including employee handbooks, policies, Job Description s, employment letters, HR communications, performance and employee relations documentation.
Prepare professional HR reports, presentations and other client deliverables using approved templates and standards.
Maintain accurate and organised client HR records and support policy implementation and periodic documentation reviews.
Key Performance Expectations
Success in this role will be measured by:
Responsiveness
Quality of Work
Ownership & Proactivity
Client Management
Reliability & Delivery
HR Technical Competence
Professionalism & Confidentiality.
Requirements
Essential:
Bachelor's Degree in Human Resources, Industrial Relations, Psychology, Business Administration or a related discipline.
Minimum 2 - 4 years' previous experience in an HR consultancy, outsourced HR, HR shared services or client-facing HR environment.
Demonstrable experience across several HR functions, including employee relations, recruitment, onboarding, performance management and employee documentation.
Good working knowledge of Nigerian employment practices and HR processes.
Evidence of professional HR development or certification.
Experience preparing HR reports, policies, handbooks and professional client-facing documentation.
The ideal candidate will be:
Proactive - sees what needs to be done rather than waiting to be told.
Accountable - takes ownership of both tasks and outcomes.
Reliable - does what they say they will do, within agreed timelines.
Commercially minded - understands that HR advice must work within the realities of the client's business.
Curious - asks questions and seeks to understand before making recommendations.
Discerning - knows what they can resolve independently and what requires escalation.
Confident but teachable - able to hold their own in client conversations while remaining open to feedback.
Detail-oriented - understands that errors in HR documentation can have significant consequences.
Professional and discreet - can be trusted with confidential employee and client information.
Resilient and adaptable - comfortable working across different industries, personalities and organisational environments.
Solution-oriented - does not simply identify problems but seeks practical ways to resolve them.
Collaborative - works effectively with Team Leads, Lead Consultant and other Associates.
You will thrive in this role if you:
Enjoy working with different businesses and people.
Can manage several priorities without losing track of details.
Are naturally proactive and do not need to be reminded repeatedly about tasks.
Can write a professional email or HR document without extensive editing.
Are comfortable speaking directly with clients and employees.
Can handle sensitive and sometimes difficult employee situations with maturity.
Like solving problems and finding practical HR solutions.
Take deadlines and commitments seriously.
Are comfortable receiving feedback and continuously improving your work.
Understand that consulting is not simply about knowing HR - it is about delivering value to the client.