Reports to: Chief Executive Officer (CEO)
MDF is seeking a highly organised, proactive, and exceptionally capable Executive Assistant to the Executive Team to provide high-level administrative, operational, and coordination support to the CEO and senior leadership team.
The Executive Assistant will serve as a key member of the Executive Office, supporting the effective management of executive priorities, organisational initiatives, stakeholder engagements, and day-to-day operations. The role requires excellent judgement, discretion, communication skills, attention to detail, and the ability to operate effectively in a fast-paced, international, and evolving organisation.
The successful candidate will be expected to manage competing priorities, coordinate complex schedules and engagements, prepare executive-level materials, facilitate communication across teams, and ensure timely follow-through on key decisions and initiatives. The individual must be comfortable working with senior executives, external partners, donors, government representatives, international organisations, and other high-level stakeholders.
Key Duties and Responsibilities
Executive Support & Coordination
- Provide comprehensive administrative and operational support to the CEO and Executive Team.
- Manage complex calendars and schedules, coordinating internal and external meetings across multiple time zones and resolving scheduling conflicts proactively.
- Monitor executive priorities, commitments, deadlines, and deliverables, ensuring timely follow-up and completion.
- Prepare schedules, briefing materials, meeting packs, agendas, presentations, and other documents required by the Executive Team.
- Serve as a key point of contact between the Executive Team and internal departments and external stakeholders.
- Manage incoming communications and ensure matters requiring executive attention are appropriately prioritised and escalated.
- Exercise sound judgement in managing requests, priorities, and sensitive matters on behalf of the Executive Team.
Meetings & Executive Engagements
- Coordinate executive, leadership, board, strategy, and other high-level meetings and engagements.
- Prepare agendas, presentations, briefing notes, and supporting materials.
- Attend meetings where required and maintain accurate records of key decisions, action points, responsibilities, and deadlines.
- Maintain an effective action tracker and follow up with relevant team members to ensure agreed actions are completed.
- Support the planning and execution of high-level stakeholder meetings, visits, events, and conferences.
- Maintain professional relationships with key contacts and ensure appropriate follow-up following executive engagements.
Communication & Documentation
- Draft, edit, and proofread correspondence, emails, reports, presentations, briefing notes, and other documents on behalf of the CEO and Executive Team.
- Prepare professional communications for internal and external stakeholders as delegated.
- Maintain well-organised electronic and physical records relating to the Executive Office.
- Ensure confidential and commercially sensitive information is handled securely and appropriately at all times.
- Coordinate domestic and international travel arrangements for members of the Executive Team, including flights, accommodation, ground transportation, visas, itineraries, and meeting schedules.
- Prepare detailed travel itineraries and relevant briefing materials.
- Coordinate meetings, events, and stakeholder engagements during executive travel.
- Resolve travel changes, disruptions, and logistical issues efficiently.
- Organisational Support
- Support the Executive Team in coordinating strategic and cross-functional projects involving multiple departments and stakeholders.
- Conduct research and compile information to support executive decision-making, presentations, proposals, and reports.
- Track key organisational initiatives and provide timely updates on progress, outstanding actions, and deadlines.
- Identify opportunities to improve Executive Office processes, systems, and ways of working.
- Work closely with colleagues across MDF to support the effective execution of organisational priorities.
- Undertake ad hoc assignments and priority initiatives as directed by the CEO or Executive Team.
Qualifications & Experience
- Bachelor's degree in a relevant field.
- Proven experience as an Executive Assistant, Personal Assistant, Executive Office Coordinator, or in a similar role.
- Previous experience supporting a CEO, Executive Director, Managing Director, senior leadership team, or other C-suite executives is strongly preferred.
- Experience managing complex calendars, executive correspondence, meetings, travel arrangements, and competing priorities.
- Experience coordinating projects and working across multiple teams and stakeholders.
- Demonstrated ability to work effectively in a fast-paced and multicultural environment.
- Exceptional organisational and time-management skills.
- Outstanding attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Strong interpersonal and stakeholder management abilities.
- Excellent judgement, discretion, and confidentiality.
- Ability to anticipate needs, take initiative, and work independently.
- Strong problem-solving and decision-making skills.
- Ability to manage multiple priorities and remain calm and effective under pressure.
- Strong follow-through and accountability.
- High emotional intelligence and professional maturity.
- Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook.
- A resourceful, energetic, and solutions-oriented approach with a strong 'can-do' attitude.