Enterprise Account Manager At Cloudplexo
full-time
Role Description:
We are looking for an Enterprise Account Manager to drive revenue growth across SMB and enterprise accounts, build strong customer relationships, and create new business opportunities across cloud and technology solutions.
The ideal candidate will be commercially driven, customer-focused, and confident managing the full sales cycle from lead generation to deal closure and account expansion.
The Enterprise Account Manager is a full-time, on-site (hybrid) role based in Lagos.
Key Responsibilities:
Manage and grow SMB and enterprise customer accounts.
Generate, qualify, and convert leads into revenue opportunities.
Build and maintain a healthy sales pipeline and accurate forecasts.
Identify upselling and cross-selling opportunities.
Develop tailored proposals, SoWs, presentations, and business reviews.
Manage end-to-end sales cycles, including negotiation and closing.
Partner with internal solutions, delivery, marketing, and product teams to meet customer needs.
Leverage AWS, Microsoft, and other technology partnerships to create co-selling opportunities.
Monitor market and competitor trends to identify growth opportunities.
Maintain strong customer relationships and ensure an excellent customer experience.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field.
4+ years of experience in account management, business development, or client-facing sales roles.
Proven experience managing enterprise-level clients.
Strong sales, negotiation, presentation, and stakeholder management skills.
Experience with CRM systems and sales reporting.
Strong commercial, analytical, problem-solving, and organizational abilities, with comfort using CRM and productivity tools.
Ability to manage multiple accounts and priorities independently.
Familiarity with cloud or technology solutions is an advantage.
What Success Looks Like
Consistent revenue and deal performance.
Strong qualified pipeline and forecast accuracy.
Growth through upselling and cross-selling.
High customer engagement and retention.
Effective collaboration across sales, technical, and delivery teams.