Retail

Customer Service Representative At Myafrimall Logistics Limited

Myafrimall Logistics Limited·Lagos, nigeria·Full Time·Onsite
RetailFull TimeOnsite
-Closes Sep 21, 2026View details & apply →

Location: Akiode - Berger, Lagos

Key Responsibilities

  • Welcome walk-in customers and respond promptly to client enquiries across digital channels (calls, WhatsApp, email).
  • Provide accurate details regarding shipping rates, delivery timelines, tracking, and the full range of company services.
  • Conduct thorough physical inspections of inbound items and report defects, damages, or irregularities immediately.
  • Accurately process, pack, and prepare cargo/packages for shipment in line with company handling standards.
  • Prepare required shipping documentation, invoices, and operational paperwork with high precision.
  • Maintain clean, organised daily logs of client interactions, branch shipments, and transactions.
  • Collaborate with the warehouse team to ensure smooth, efficient daily workflow at the branch.

Qualifications & Requirements

  • B.Sc / HND in any relevant discipline.
  • 0 - 2 years of experience in customer service, logistics operations, retail, or a related field (entry-level candidates with strong aptitude are welcome to apply).
  • Excellent verbal and written communication, active listening, and problem-solving skills.
  • Close attention to detail with basic proficiency in Microsoft Office (especially MS Excel).
  • Proximity to the Akiode/Ojodu/Berger axis is a strong advantage.

Key skills

BA/BSc/HND
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Send your CV along with a cover letter to[email protected]

Please use the job title as the subject line of your email.

At a glance

Company

Myafrimall Logistics Limited

Location

Lagos, nigeria

Employment

Full Time

Work style

Onsite

Experience

Valid until

September 21, 2026

Created

September 7, 2026

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