The Admin / Customer service Representative serves as the first point of contact for clients and prospects, providing accurate information, resolving inquiries, and ensuring an excellent customer experience.
Responsibilities
Collect daily sales report from sales representatives.
Handle customer complaints professionally.
Communicate management instructions to staffs.
Maintain excellent customer relationships.
Requirements
OND / HND / B.Sc. Degree in Business Administration, Mass Communication, Marketing, or related field.
Minimum of 1 of experience in customer service.
Excellent verbal and written communication skills.
Strong interpersonal, problem-solving, and organizational abilities.