Ademola Ogundipe
ademola.ogundipe@example.xxx · +234 XXX XXX XXXX · Lagos, Nigeria · linkedin.com/in/ademolaogundipe
Summary
IT leader with 12 years' experience, including 6 years leading multi site, multi country workplace IT functions for fintech and telecoms businesses in Africa. Owns networks, telephony, end user compute, identity and service management for distributed workforces in variable connectivity markets. Strong vendor negotiator with a security first, user focused approach. Available to travel up to 25%.
Skills
workplace IT roadmap, opex and capex budgeting, cost discipline, LAN, WAN, SD WAN, Wi Fi, contact centre telephony End user compute and identity: device lifecycle, Intune MDM, Entra ID, SSO, MFA, joiner mover leaver Security and resilience: patching, endpoint protection, hardening, BCP and DR Service, ITIL, ServiceNow, SLA reporting, vendor and contract management
Experience
Head of IT Operations, Moniepoint, Lagos Jan 2022 to Present
- Lead 18 IT staff across Nigeria, Kenya and Uganda; own a $3.5 million opex and capex
- Own networks, telephony and end user compute for 5 offices, 60 retail and agent hubs and 6 call centres
- Stood up IT for 2 new country launches, including connectivity, devices and identity
- Manage joiner, mover and leaver processes and quarterly access recertification for 40+ applications
- Lead patching, endpoint protection and vulnerability remediation with the Security team
- Own the DR plan and run twice yearly failover tests
- Manage 25+ vendor contracts, including ISPs, telcos, hardware suppliers and MSPs
IT Infrastructure Manager, MTN Nigeria, Lagos Mar 2017 to Dec 2021
- Managed LAN, Wi Fi and server room infrastructure for 12 regional offices
- Led a data centre migration with zero unplanned downtime
Systems and Network Engineer, Interswitch, Lagos Jul 2013 to Feb 2017
Education
- 2016, M.Sc. Computer Science, University of Lagos (2016)
Key achievements
Raised service desk SLA compliance from 78% to 96% and user satisfaction from 3.4 to 4.6 out of 5, Saved $1.1 million over 3 years by renegotiating ISP, telco, hardware and SaaS contracts, Rolled out SSO, MFA and Intune MDM to 100% of users and devices, passing ISO 27001 audit first time, Stood up full IT for 2 new country launches in under 8 weeks each
Selected projects
Retail Site Connectivity (2024): dual ISP with 4G failover across 60 sites in 3 countries
Certifications & memberships
ITIL 4, CCNP, CISSP, ITIL 4 Managing Professional; Cisco CCNP Enterprise; CISSP, ISC2 Microsoft Certified: Endpoint Administrator Associate