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FAQ Engagement

What is CSAT?

The percentage of satisfied responses.

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FAQ Engagement

Réponses rapides aux questions sur les enquêtes d'engagement, le ciblage et l'anonymat.
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What is the engagement feature and how does it work?Surveys that go out automatically to the right people and roll up into real analytics.
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What is NPS and how is it calculated?Percent Promoters minus percent Detractors.
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What is CSAT?The percentage of satisfied responses.
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What is the Engagement Index?A single combined score pulled from multiple survey factors.
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FAQ Engagement25 articles
What is CSAT?

CSAT measures overall satisfaction with the work experience, calculated as the percentage of satisfied responses (typically a 4 or 5 on a 5-point scale), ranging 0 to 100%.

FAQ Engagement

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Précédent

What is NPS and how is it calculated?

Percent Promoters minus percent Detractors.

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What is the Engagement Index?

A single combined score pulled from multiple survey factors.

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What is the engagement feature and how does it work?

Surveys that go out automatically to the right people and roll up into real analytics.

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