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What is NPS and how is it calculated?

Percent Promoters minus percent Detractors.

What is NPS and how is it calculated?

Net Promoter Score measures likelihood to recommend the company as a place to work. Promoters score 9 to 10, Passives 7 to 8, Detractors 0 to 6. NPS is percent Promoters minus percent Detractors, ranging from -100 to +100.

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