Boost engagement.
Every survey.
Create survey templates (pulse, annual, team) and assign to all employees, specific departments, or individual employees. Multiple question types: rating (1-10), multiple choice, text (open-ended), yes/no. Support anonymous or identified feedback. Track response status (pending, in progress, completed). Schedule surveys with start/end dates. Calculate NPS, CSAT, and Engagement Index scores. Department breakdowns and trend analysis. AI-powered insights with actionable recommendations. Survey notifications and reminders. Monitor response rates and completion rates. Real-time analytics dashboards.
Engagement that drives workplace satisfaction
Foster positive culture and reduce turnover. Know which departments need attention and track engagement trends over time. Survey templates (pulse/annual/team), assign to all/departments/individuals, multiple question types, anonymous/identified feedback, response status tracking, scheduled surveys, NPS/CSAT/Engagement Index calculation, department breakdowns, trend analysis, AI-powered insights, notifications/reminders, and response rate monitoring.
Engagement Survey Creation
Create engagement surveys with custom titles, descriptions, and scheduling. Set start and end dates for survey periods. Choose survey status: draft, active, paused, or completed. Link surveys to...
Survey Management
Update, delete, and manage existing surveys. Change survey status, modify scheduling, and update descriptions. Track survey invitations sent and responses received. Monitor survey completion rates.
Target Audience Configuration
Configure survey target audience: all employees, specific departments, or specific employees. Filter by department ID or employee IDs. Ensure surveys reach the right audience for accurate engagement...
Survey Scheduling
Schedule surveys with start and end dates. Set survey periods for pulse surveys, annual surveys, or custom timeframes. Automatically activate surveys on start date and close on end date.
Survey Status Management
Manage survey status: draft (not yet active), active (open for responses), paused (temporarily closed), and completed (closed). Change status to control when employees can respond.
Question Management
Create and manage survey questions with multiple question types: rating (1-10 scale), multiple choice, text (open-ended), and yes/no. Set question order, mark questions as required or optional. Add...
Question Configuration
Update and delete survey questions. Reorder questions to optimize survey flow. Configure question options for multiple choice questions. Set question requirements and validation rules.
Survey Response Submission
Employees submit survey responses with answers to all questions. Support multiple answer types: ratings, multiple choice selections, text responses, and yes/no answers. Track response status:...
Response Status Tracking
Track response status for each employee: pending (not started), in progress (started but not completed), and completed (fully submitted). Monitor started and completed timestamps. Calculate...
Response Viewing & Details
View individual survey responses with all answers and comments. See employee information and response timestamps. Filter responses by status, department, or survey. Export response data for analysis.
Response Filtering
Filter survey responses by status (pending, in progress, completed), department, or survey. Search responses by employee name. View response statistics and completion rates.
Satisfaction Score Calculation
Calculate overall satisfaction scores from survey responses. Support 1-10 rating scales. Aggregate scores across all questions or specific question types. Track average satisfaction scores per survey.
Survey Template Creation
Create reusable survey templates with predefined questions and structure. Categorize templates by type: pulse, annual, team, or general. Templates include questions with types, options, and order....
Template Management
Update, delete, and manage survey templates. Activate or deactivate templates. Modify template questions and structure. View template usage statistics and survey creation history.
Template Cloning
Clone existing survey templates to create variations. Copy all questions and structure to new template. Modify cloned template without affecting original. Track usage of both original and cloned...
Template Question Management
Add, update, and delete questions within templates. Set question types, options, and order. Mark questions as required or optional. Configure question structure for consistent survey creation.
Engagement Analytics Dashboard
View engagement metrics including overall engagement index, response rates, completion rates, average scores, NPS scores, and CSAT scores. Monitor total surveys and total responses. Track key...
Department Breakdown
Analyze engagement metrics by department with employee counts, response counts, response rates, average scores, NPS scores, CSAT scores, and engagement index. Compare department performance. Identify...
Trend Analysis
Track engagement trends over time with weekly, monthly, and quarterly views. Analyze score trends, response count trends, and engagement index trends. Identify improving, stable, or declining...
NPS Score Calculation
Calculate Net Promoter Score (NPS) from survey responses. Identify promoters (9-10), detractors (0-6), and neutrals (7-8). Calculate NPS as percentage of promoters minus percentage of detractors....
CSAT Score Calculation
Calculate Customer Satisfaction Score (CSAT) from survey responses. Determine satisfaction threshold based on rating scale (80% of max score). Calculate percentage of satisfied responses. Track CSAT...
Engagement Index Calculation
Calculate Employee Engagement Index from survey responses. Measure positive responses as percentage of total responses. Track engagement index trends and benchmarks. Compare engagement across...
Survey-Specific Analytics
View analytics for individual surveys including response rate, completion rate, NPS score, CSAT score, engagement index, total responses, average score, and response quality score. Compare survey...
Engagement Insights
Get intelligent insights from engagement data with AI-powered analysis. Identify engagement strengths and areas for improvement. Generate actionable recommendations. Track insights trends and...
Engagement Reports
Generate engagement reports with metrics, trends, department breakdowns, and insights. Export data for external analysis. Create custom reports for compliance and strategic planning. Include response...
Survey Notifications
Send survey invitations and reminders to employees. Track notification status: pending, sent, delivered, and opened. Monitor notification timestamps. Support email and in-app notifications.
Response Rate Monitoring
Monitor survey response rates and completion rates. Track invitations sent versus responses received. Identify surveys with low response rates. Generate alerts for surveys needing attention.
Engagement Configuration
Configure engagement settings including default survey periods, notification preferences, and analytics calculations. Set up automated survey scheduling. Customize engagement metrics and benchmarks.