Ngozi Adebayo Okafor
ngozi.adebayo.okafor@example.xxx · +234 XXX XXX XXXX · Lagos, Nigeria · linkedin.com/in/ngoziokafor
Résumé
HR leader with 11 years' experience, including 6 years managing HR across multi country operations in West Africa for engineering, inspection and certification businesses. Trusted partner to senior management on workforce planning, organisation design, reward, talent and employee relations. Has harmonised HR policies across Nigeria, Ghana and Côte d'Ivoire, led HRIS automation, and built HR teams that deliver cost effective, compliant services.
Compétences
business partnering, organisation design, workforce planning, HR policy frameworks, salary benchmarking, benefits review, promotion and recognition systems, recruitment strategy, talent management, succession planning, training needs analysis, disciplinary and grievance management, engagement programmes, Ghanaian and Ivorian labour law, QHSSE, internal and external audits, Excel and Power BI HR analytics
Expérience
HR Manager, West Africa, Intertek West Africa, Lagos Jan 2021 to Present
- Lead HR for 1,400 staff across Nigeria, Ghana and Côte d'Ivoire; manage an HR team of 6;
- Act as HR partner to 5 country managers on organisation design, recruitment plans, performance and succession
- Own day to day HR delivery across 3 payrolls, including leave, joiners, leavers and promotions, with 99.8% accuracy
- Lead annual compensation benchmarking and job evaluation for 180 roles, keeping pay competitive within a 6% budget increase
- Maintain organisation charts and up to date job descriptions for all roles across the region
- Lead annual training needs analysis and a ₦180 million training budget, delivering 12,000+ training hours a year
- Introduced a recognition and promotion framework that lifted engagement scores from 62% to 78%
- Manage complex employee relations cases and union engagement, with no industrial action in 5 years
- Set goals, coach and appraise 6 direct reports; 2 promoted to HR Business Partner roles
Senior HR Business Partner, SGS Nigeria Limited, Lagos Mar 2017 to Dec 2020
- Supported 600 employees across Oil, Gas and Chemicals and Minerals divisions
- Partnered divisional heads on manpower plans for 3 major client contracts, recruiting 150 technical staff in 9 months
- Introduced structured onboarding that raised 6 month retention of new hires from 74% to 92%
- Rewrote 25 job descriptions and updated organisation charts after a business restructure
- Advised on 30+ disciplinary and grievance cases in line with Nigerian labour law
HR Officer, Julius Berger Nigeria Plc, Abuja Feb 2014 to Feb 2017
- Managed recruitment, onboarding and personnel records for 1,200 site staff across 4 construction projects
- Coordinated monthly payroll inputs and statutory remittances (PAYE, pension, NSITF)
Formation
- 2020, MBA, Lagos Business School, Pan Atlantic University (2020)
Key achievements
passing 2 consecutive external compliance audits with zero major findings, Led an SAP SuccessFactors rollout covering payroll, leave, performance and learning, cutting payroll processing time by 40% and HR queries by 30%, Designed a talent and succession framework that filled 80% of management vacancies internally within 2 years, Reduced voluntary attrition among technical inspectors from 19% to 11% through a market aligned pay review and a new technical career ladder, Delivered a regional recruitment plan that hired 220 staff in 12 months, cutting average time to hire from 9 weeks to 5
Selected projects
produced a single HR handbook adopted in 3 countries, HRIS Implementation (2023): HR lead on SAP SuccessFactors rollout; trained 60 managers and 1,400 employees on self service
Certifications & memberships
ACIPM, SPHRi, MBA, Associate Member, Chartered Institute of Personnel Management of Nigeria (ACIPM) Senior Professional in Human Resources, International (SPHRi), HRCI Hay Job Evaluation Certified