• Settlements and Reconciliation Officer at TechAdvance

    work TechAdvance
    Date Posted: 2021-06-21

    TechAdvance, a payment application development company, is hiring a Settlements and Reconciliation Officer in Victoria Island, Lagos + Partly Virtual.

    Job Purpose

    • The Settlement and Reconciliation Officer is responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.


    • Processing and settlement of transactions initiated using debit or credit cards and USSD across various platforms
    • Attending to customer and merchant disputes and ensuring prompt resolution
    • Liaising with switching companies and card schemes on Settlement issues
    • Rendition of daily CBN regulatory requirement report
    • Settlement of transactions routed through various payments platforms
    • Development and implementation of strategies to reduce operational risk and ensure safe and reliable settlement processing.
    • Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
    • Ensures timely reconciliation of all transactions done on the bank’s terminals
    • Performs settlement of interbank card transactions such as VISA, MasterCard, Verve
    • Executes chargebacks and dispute resolutions of local and international cards transactions
    • Performs electronic transaction analytics and reporting using SQL and Excel.
    • Develop Business Requirement Documents and SOPs for the automation of settlement processes
    • Perform User Acceptance Tests (UATs) to certify that newly deployed and existing modified applications on the platforms fulfill the specified requirements.

    Specifications & Requirements
    The ideal candidate must be:

    • creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently
    • A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process
    • Passionate about solving problems and is focused on customer experience and outcomes

    The Ideal Candidate must have:

    • A Bachelor's Degree or its equivalent
    • Digital Financial Services or banking industry experience
    • Experience with electronic payment systems
    • In-depth knowledge of payment processing- gateways
    • Leadership and team work skills,
    • Organisation and Time management skills
    • Proficiency in the use of Ms office suites.
    • Excellent communication skills and interpersonal skills.
    • Attention to details and accuracy
    • Basic knowledge of IFRS
    • Basic financial modelling and financial statement analysis skill
    • Strong analytical and problem-solving skills.

    How to Apply
    Interested and qualified candidates should apply on or before 30th June, 2021.

    work TechAdvance

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