So Fresh Neighbourhood Market is Nigeria's number one premium healthy food brand, that provides fresh, good, clean nutrition and promote a healthy lifestyle. We are recruiting to fill the position of a Restaurant/Outlet Manager in Abuja.

Job Summary/Purpose

• To provide visible leadership to the team members by overseeing the operations and management on a daily basis with the aim to maximize profit while minimizing cost.

Duties/Responsibilities
Planning:

• Organises and oversees the day to day operations and efficient the functioning of all units within the outlet
• Conducts weekly operations meeting within a reasonable and convenient time for all staff.
• Liaises with suppliers, distributors, vendors and other service providers to the store.Administrative and other duties:
• Ensure strict compliance with service protocols
• Ensures strict compliance to dress code, good hygiene standards and quality protocol and general outlook among staff.
• Generate and sends daily, weekly and monthly reports (sales, stock, audit, and required reports)
• Facilitate minor repairs involving the generators, air- conditioning, refrigeration units, and other equipment.
• Reports major repairs and maintenance work to the Facility
• Manager & follow up to ensure the job is done.

Managerial:

• Ensures daily store opening/closing times and procedures are strictly followed.
• Delegate tasks; following up on work results
• Maintains store staff job results by coaching, counselling an disciplining employee
• Ensure orderliness, routine cleaning and good hygienic condition
• Responsible for job sequencing, delegation, workplace scheduling, coaching and mentoring of employees

Customer Service:

• Ensures an organised, beautiful, and comfortable shopping environment for customers to have an enjoyable shopping experience.
• Be available to promptly attend to customers in the outlet
• Promptly attends to customer enquiries and complaints
• Protect employees and customers by providing a safe and clean environment
• Identifies current and future customer’s requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Constantly interfacing with the HD unit for product availability & timely delivery.

Sales:

• Closes out cashiers
• Reconciles sales
• Remit daily sales to the bank
• Manages prudently the outlet petty cash expenditure

Person Specification

Key Skill Sets:

• Must be customer focus
• Must be professional in relating to people
• Must possess influencing and persuasion skills
• Must possess knowledge of policy & procedure
• Must possess good time management skills
• Must possess good computer skills
• Must possess the ability to track budget expenses

Experience/Qualification:

• Must possess a minimum of Bachelor's Degree in any food-related and or hospitality field, with 1-2 years experience in a managerial function.
• Relevant professional certification would stand as an advantage.

How to Apply

Interested and qualified candidates should send their Application Letter and CV to: using the "Job Title" as the subject of the mail.

Note

• This position is only open for interested candidates who live in Abuja OR have a place of their own to stay in Abuja.
• The company will neither provide nor be responsible for the accommodation for any successful candidate. To earn a call up for interview, the address on your CV must indivate that you are in Abuja.