• Online Customer Service Representative at ​Owens & Xley

    work ​Owens & Xley
    Date Posted: 2020-09-23

    Owens & Xley - Our client, a leading and award winning fashion brand is currently recruiting suitably qualified candidates to fill the position of an Online Customer Service Representative in Lekki, Lagos.


    • Post daily on the Instagram page to drive customer retention
    • Receive and make customer calls.
    • Record documentation of all customer interactions with contact details.
    • Reply all DM's and emails
    • Support the sales team with daily sales
    • Review outstanding payments
    • Send bulk messages to potential sellers on Instagram
    • Keep records of customers and seller's testimonials.
    • Create and post a style, motivation or humor post on Instagram/Website/Blog.
    • Give daily operations feedback details to management.
    • Participate and organize successful pop up shops for the sales of stock.
    • Do any other tasks as assigned.


    • HND / BSc in a relevant field.
    • Proven work experience (Minimum of 1 year) in a similar role.


    • Strong use of Excel
    • Strong Use of Canva
    • Strong use of Instagram
    • Must be able to resolve and escalate customer complaints
    • Must live in Lekki Axis.

    N50,000 - N60,000 / month.

    Method of Application
    Interested and qualified candidates should send their CV on or before 26th September, 2020, using the "Job title" as subject of the email.

    work ​Owens & Xley

Click here to join our Telegram community

Click here to report a suspicious job posting

Subscribe to our mailing list

Share this Job