Network Operation Centre (NOC) Engineer at IPI PowerTech Groupwork IPI PowerTech GroupplaceLagosDate Posted: 2020-10-08
IPI PowerTech Group delivers specialized solutions to the power, industrial and telecom sectors in the Middle East, Africa and neighboring countries. We are hiring a Network Operation Centre (NOC) Engineer in Lagos.
- To ensure maximum possible Service Availability and Performance
- To provision Network Elements (NE) by providing Passive Sources
- To provide Support Services for Field Engineers and other technical teams
- These result in a highly diverse range of duties for the NOC – invariably, due diligence and attention to details are key skills, along with an ability to multi-task and prioritize work appropriately.
- Importantly, our NOC engineers must have a solid understanding of IPT’s experience and processes; must be eager and quick to learn, be clear communicators and must be able to use their initiative to tackle a broad range of problems.
Duties and Responsibilities
- Monitors, Escalates and provides necessary assistance to field engineers in ensuring that sites are live (99.99% of the time)
- Manage and maintain IPT’s Monitoring Systems in order to report network status and boost performance for Mobile Network Operators (MNOs), ISPs (as tenants) and other facilities.
- Execute fault handling and escalation while identifying and responding to these cases on the network, liaising with 3rd party contractors for site integrity during Passive Planned Maintenance.
- Development of knowledge and skills in network and system administration, particularly with regard to IPT’s architecture.
- Tier 2 Support for co-location.
- Ensure 99.9% Availability of Power at all sites, therefore interpreting external alarms to the latter
- Conduct routine checks by logging details of Generator RH, DL and RS while validating PPM references with Service Desk.
- Ensure detailed implication of MTTR in order to surpass SLA
- Team-player with persuasive characteristics to support field Engineers remotely
- Perform any other tasks as stated by line managers
How to Apply
Interested and qualified candidates should apply
IPI PowerTech Group
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