• Network Operation Centre (NOC) Engineer at IPI​ PowerTech Group

    work IPI​ PowerTech Group
    Date Posted: 2020-10-08

    IPI PowerTech Group delivers specialized solutions to the power, industrial and telecom sectors in the Middle East, Africa and neighboring countries. We are hiring a Network Operation Centre (NOC) Engineer in Lagos.

    Job Description

    • To ensure maximum possible Service Availability and Performance
    • To provision Network Elements (NE) by providing Passive Sources
    • To provide Support Services for Field Engineers and other technical teams
    • These result in a highly diverse range of duties for the NOC – invariably, due diligence and attention to details are key skills, along with an ability to multi-task and prioritize work appropriately.
    • Importantly, our NOC engineers must have a solid understanding of IPT’s experience and processes; must be eager and quick to learn, be clear communicators and must be able to use their initiative to tackle a broad range of problems.

    Duties and Responsibilities

    • Monitors, Escalates and provides necessary assistance to field engineers in ensuring that sites are live (99.99% of the time)
    • Manage and maintain IPT’s Monitoring Systems in order to report network status and boost performance for Mobile Network Operators (MNOs), ISPs (as tenants) and other facilities.
    • Execute fault handling and escalation while identifying and responding to these cases on the network, liaising with 3rd party contractors for site integrity during Passive Planned Maintenance.
    • Development of knowledge and skills in network and system administration, particularly with regard to IPT’s architecture.
    • Tier 2 Support for co-location.
    • Ensure 99.9% Availability of Power at all sites, therefore interpreting external alarms to the latter
    • Conduct routine checks by logging details of Generator RH, DL and RS while validating PPM references with Service Desk.
    • Ensure detailed implication of MTTR in order to surpass SLA
    • Team-player with persuasive characteristics to support field Engineers remotely
    • Perform any other tasks as stated by line managers

    How to Apply
    Interested and qualified candidates should apply

    work IPI​ PowerTech Group

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