• Female Loan Recovery Officer at BFree Nigeria Limited

    work BFree Nigeria Limited
    Date Posted: 2021-06-24

    BFREE - We are a young, innovative and Nigeria’s foremost ethical debt collection startup. We are recruiting to fill the position of a Female Loan Recovery Officer in Lagos.

    Job Description

    • Contacting and tracking customers and informing them of their overdue loans.
    • Advising customers on their payment options and negotiating suitable payment plans.
    • Following up with clients on previous payment arrangements.
    • Maintaining customer payment records.
    • Responding to customer queries.
    • Maintaining accurate, up-to-date customer account information.
    • Reporting daily progress against targets to the Team Leader.

    Preferred Experience

    • Previous experience working as a Call centre agent.
    • Familiarity with state debt collection laws.
    • Knowledge of payment plans and accounting procedures.
    • Working knowledge of goggle workspace.
    • Excellent communication and negotiating skills.
    • Good listening skills and superb questioning techniques.
    • Infrastructure to work from home when necessary.

    Additional Information:

    • Education Level: No Diploma
    • Experience: > 6 months
    • Occasional remote authorized

    How to Apply
    Interested and qualified candidates should apply

    Recruitment Process

    • 15mins Online Assessment
    • 10mins Online Interview
    • Training
    • 15mins Online Asssessment (based on the training)
    • Offer

    work BFree Nigeria Limited

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