• Employee Experience and Communications Officer at ​ipNX Nigeria Limited

    work ​ipNX Nigeria Limited
    Date Posted: 2020-01-14

    ipNX Nigeria Limited, an information and Communications Technology company, is hiring an Employee Experience and Communications Officer in Lagos.

    Purpose of the Job

    • Responsible for creating and executing a digital communication strategy for engaging with employees
    • Also, monitoring and improving the overall employee experience across company culture, physical space and technology to produce an engaged, motivated and high performing workforce.

    Expected Key Results

    • Wholesome employee experience.
    • Internal communication & content curation duties.
    • Develop strategies and initiatives that would enhance employee experience.
    • Monitoring employee experience KPIs (satisfaction, engagement, productivity) as it relates to company culture, physical space and technology tools.
    • Drive leadership awareness, commitment and accountability for the employee experience and diversity and inclusion.
    • Foster positive employer-employee relationships through effective communication.
    • Design & review copy for print and digital platforms.
    • Handle protocols for internal corporate announcements. Create alignment by taking concepts / ideas from various stakeholders to create deeply resonating & engaging content.
    • Manage and update all ipNX internal employee digital presences such as career portal, Intranet, etc.
    • Report to Executive Director, Corporate Services on trends on all employee experience touch points.
    • Create SLAs for vendors as it pertains content and designs for corporate services.
    • Assist with general administrative / corporate duties as necessary.
    • Perform other duties as assigned by the Executive Director, Corporate Services.

    Educational Qualifications & Functional Skills

    • Minimum of 2.2/ Upper Credit, Bachelor's Degree in Computer Science, HR, Communications, Public Relations or related discipline.
    • Training / certification in user experience design, user research, usability design or product design is an added advantage.
    • Portfolio / case studies- Visual design: e.g fliers, magazines, advertising campaigns etc, User experience design assets: personas, journey maps, wireframes, usability tests etc, copy writing and Video editing and post-production.
    • Web design & development: HTML, CSS & JS (Experience of frontend frameworks like Angular, React or Vue.js is a bonus)
    • User experience design tools: usability testing, user research, wireframing, prototyping, A/B testing

    Work Experience:

    • 1-2 years of experience in similar capacity.
    • Experience with user experience design techniques e.g. user research, usability testing, wireframing, prototyping, journey mapping, personas etc.
    • Creative copywriting, for presentations, email copies, publicity and advertising assets.
    • Experience with Adobe Creative Cloud i.e. XD, Photoshop, Illustrator, InDesign, AfterEffects, Premiere Pro.
    • Experience with CMS i.e. WordPress, Blogger, LinkedIn Publishing, Medium
    • Experience working in social media, online publishing or digital marketing and its tools e.g. Mailchimp.
    • Experience working with analytics tools e.g. Google Analytics

    Other Requirements:

    • Storytelling
    • Customer Focus
    • Ability to sell
    • Action orientation
    • Ability to optimize work processes
    • Tech savvy
    • Drive results
    • Self Development
    • Nimble Learning
    • Resilience.

    How to Apply

    Interested and qualified candidates should click here to apply on or before 31st March, 2020.

    work ​ipNX Nigeria Limited

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