Libmot Logistics Limited is a world-class provider of innovative logistics and supply-chain service and solutions. We are recruiting to fill the position of a Customer Services Executive in Lagos.

Job Description
Customer Service Responsibilities list:

• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customersТ needs to achieve satisfaction
• Build sustainable relationships and trust with customer through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle Pilots/customer complaint
• Handles Way-bill enquiries and complaint
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file.
• Educate customers and drive online sales

Qualifications

• HND / B.Sc, BA, English, Mass Comm.
• Previous knowledge in Customer Service will add advantage.
• Male applicants only.

How to Apply
Interested and qualified candidates should send their Applications on or before 30th August, 2020, using the Job Title as the subject of the email.