Customer Services Executive at Libmot Logistics Limitedwork Libmot Logistics LimitedplaceLagosDate Posted: 2020-08-18
Libmot Logistics Limited is a world-class provider of innovative logistics and supply-chain service and solutions. We are recruiting to fill the position of a Customer Services Executive in Lagos.
Customer Service Responsibilities list:
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customersТ needs to achieve satisfaction
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle Pilots/customer complaint
- Handles Way-bill enquiries and complaint
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file.
- Educate customers and drive online sales
- HND / B.Sc, BA, English, Mass Comm.
- Previous knowledge in Customer Service will add advantage.
- Male applicants only.
How to Apply
Interested and qualified candidates should send their Applications on or before 30th August, 2020, using the Job Title as the subject of the email.
Libmot Logistics Limited
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