• Customer Services Executive at Libmot Logistics Limited

    work Libmot Logistics Limited
    placeLagos
    Date Posted: 2020-08-18

    Libmot Logistics Limited is a world-class provider of innovative logistics and supply-chain service and solutions. We are recruiting to fill the position of a Customer Services Executive in Lagos.

    Job Description
    Customer Service Responsibilities list:

    • Manage large amounts of incoming calls
    • Generate sales leads
    • Identify and assess customers–Ę needs to achieve satisfaction
    • Build sustainable relationships and trust with customer through open and interactive communication.
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle Pilots/customer complaint
    • Handles Way-bill enquiries and complaint
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file.
    • Educate customers and drive online sales

    Qualifications

    • HND / B.Sc, BA, English, Mass Comm.
    • Previous knowledge in Customer Service will add advantage.
    • Male applicants only.

    How to Apply
    Interested and qualified candidates should send their Applications on or before 30th August, 2020, using the Job Title as the subject of the email.


    work Libmot Logistics Limited

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