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Ticketing and Reservation Officer at Teefum Travels and Tours Limited
Teefum Travels and Tours Limited, a travel company, is currently recruiting for the position of Ticketing and Reservation Officer in Abuja.
Main Responsibilities
- Booking of flight tickets and resolving ticket related issues.
- Receiving calls from online customers and resolving customer queries and any customer related issues as regards their transactions with Teefum Travels
- Ensure proper flight reservation, hotels and cars and issue ticket and voucher where necessary.
- Ensure effective and efficient intra and interpersonal communication with the customers
- Educate and enlighten customer on the new and existing products of the company and also our visa consultation services.
- Ensure visa related issues are resolved timely.
- Ensure adequate solution to customers on any difficulty encounter why booking ticket on their own
- Ensure proper balancing of every online transaction ,off-line transaction, walk-in-customer on daily basis and present it to account department for review
- Follow up on every prospects and pending transaction on a daily basis
- Your duties/responsibilities maybe modified at the discretion of the management
Requirements
- Applicants must have worked in a similar position
- B.Sc/BA/HND/OND in any course
- Good communication skills
- Applicants must be skilled in the use of Global Distribution software and other computer programs
How to Apply
Interested and qualified candidates should send their CV and Cover Letters on or before 28th February, 2019, with the subject as "Application for Ticketing and Reservation Officer".
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