• Technical Support Trainee at CreditRegistry Nigeria

    work CreditRegistry Nigeria
    placeLagos
    Date Posted: 2019-04-08

    CreditRegistry Nigeria, officially registered and licensed by the Central Bank of Nigeria (CBN) as CR Services (Credit Bureau) Plc., is Nigeria’s preferred credit bureau. We are recruiting to fill the position of Technical Support Trainee in Lagos.

    Job Description

    • Attention to detail
    • Extensive PC experience
    • Extensive Microsoft Excel experience
    • Familiar with support ticket and knowledge-based systems.
    • Interact with a wide range of customers and technical issues
    • Good Interpersonal skills
    • Sharp troubleshooting and analytical abilities
    • Willingness to explore new technologies
    • Basic knowledge of SQL
    • Zealous approach to problem solving and customer service
    • High level of concentration and commitment.
    • Dedication to problem solving.

    Responsibilities

    • Keep abreast of how all CreditRegistry software works.
    • Update documentations relating to CreditRegistry software and write new documentations for new features of the software.
    • Install or upgrade the core credit bureau client software at subscriber sites and ensure proper functioning and operations.
    • Train subscribers employees on the effective use of CreditRegistry software.
    • Set up software demonstrations for training and presentations.
    • Analyse data from the subscriber's loan database for upload of the credit bureau system.
    • Ensure that client loan data is uploaded periodically.
    • Other responsibilities as assigned

    Minimum Qualification

    • B.Sc in Computer Science, Engineering or other related fields.
    • 0-3 years experience.

    How to Apply

    Interested and qualified candidates should click here to apply




    work CreditRegistry Nigeria

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