Kuda is Nigeria's first mobile-only bank licensed by the Central Bank. We are hiring a Technical Support Specialist in Lagos.

JoB Details

We are Kuda, an unusual bank on a mission to change the way Nigerians spend, save and manage their money, and we’re looking for a self-starter to join our fast-paced team as a Technical Support Specialist.

This is a great opportunity for you to grow your people-management skills, transform technical support in Nigerian banking and set yourself on the path to an amazing career.

At Kuda, you will:

• Provide end to end integration guidance for technical teams of Kuda’s customers and partners
• Work closely with the customer support team to provide application troubleshooting assistance to our customers via email, phone and in person
• Write and maintain developer documentation
• Work with the Product and Partnerships teams to provide technical insights during prospecting meetings with customers, partners and other stakeholders
• Troubleshoot technical programs, products, and applications and redesign programs as needed to make them more efficient and effective.

You’ll be considered for this role if you:

• Are familiar with C#, .NET, Node, SQL, Azure, HTML, Git
• Are able to do technical writing and API documentation
• Are familiar with project management tools like Trello
• Are patient and a good listener
• Have good problem-solving skills
• Love to help people
• Can take the initiative and adapt to a fast-paced work environment
• Can adapt quickly to interacting with different personalities
• Are good at verbal and written communication
• Can manage your time effectively
• Are familiar with CRM systems

A few reasons to work at Kuda:

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance

Method of Application

interested and qualified candidates should click here to apply.