• Tech Support Officer at Choice Talents NG

    work Choice Talents NG
    Date Posted: 2022-02-15
    • Choice Talents NG is Nigeria’s preferred recruiter, trainer, business consultant, business and employee performance manager, for all categories of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.


    • Engage Switches/ 3rd Party Service Providers on service
    • Real-time transaction monitoring.
    • Resolve and escalate transaction failure issues.
    • Monitor wallet balance with service providers.
    • Monitor institution Wallet Balances.
    • Analyze Transaction Trends Per Week.
    • Engaging Switches on Issues as the need arises.
    • Responding to Call-Out in a timely manner.


    • Minimum of a First Degree certification from a reputable institution.
    • 2 - 3 years of working experience.
    • Advance knowledge of Financial Transaction flows end to end.
    • Hand-on experience dealing with switches/3rd party service providers.
    • Ability to write basic and complex SQL scripts.
    • Experience with handling Spreadsheet Data (Excel).
    • Understanding of Terminal Management System.
    • Ability to review and interpret logs.
    • Advance knowledge in using and setting up real-time monitoring tools.


    • Interested and qualified candidates should send their CV to: jobs@choicetalents.com.ng using the Job Title as the subject of the email.on or before 20th February,2022.

    work Choice Talents NG

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