• Standardization and Blueprinting Representative at Interswitch

    work Interswitch
    Date Posted: 2021-06-22

    Interswitch, an Africa-focused integrated digital payments and commerce company, is hiring a Standardization and Blueprinting Representative in Lagos.

    Job Description

    • To ensure all processes and policies are duly documented for Interswitch to ensure we achieve repeatable business and maintain our ISO 9001 standards.


    • Business Process Document and Blueprinting
    • Ensure all processes and procedures are documented and approved for staff adoption
    • Ensure documents are reviewed and updated as changes and developments occur within Interswitch
    • Ensure all Operational Polices are documented and approved
    • Ensure Process Awareness is conducted to Guide and direct staff members in the interpretation and application of their processes and policies
    • Risk Control
    • Support the Team Lead, Standardization & Blueprinting in identifying, assessing and mitigating the risks facing both systems and business processes thereby, minimizing the operational risks
    • Liaises with stakeholders in ensuring that regulatory, group policy standards and minimum operating procedures are observed to minimize Interswitch’s ’s exposure to risk
    • Process and Continuous Improvement
    • Conduct periodic reviews to Identify process improvement opportunities based on current business operations
    • Collaborate with the Value Creation Team to ensure process improvements are reviewed and implemented to achieve expected benefits
    • Assess and monitor the efficiency and effectiveness of processes and approved documents and refine as necessary
    • Self-Development and People Management
    • Up-Skills oneself regarding new products and procedures through attendance of workshops/presentations and reading of internal and external communications
    • Ensure communication lines are open with the Lead, Standardization and Blueprinting for regular one-on-one feedback
    • Develop and maintain customer satisfaction rating


    • First Degree in any discipline from a reputable institution
    • Minimum of 1-2 years cumulative relevant working experience
    • Basic understanding of Continuous Improvement and Lean Six Sigma

    How to Apply
    Interested and qualified candidates should apply on or before 6th July, 2021.

    work Interswitch

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