• Satellite Engineer (Junior Level) at ​Trefoil Networks

    work ​Trefoil Networks
    Date Posted: 2020-08-10

    Trefoil Networks is a full-service data communications, e-Solutions and video services provider. We are recruiting to fill the position of a Satellite Engineer (Junior Level) in Abuja.

    Main Function

    • Works with the company for the Design, Implementation, Installation, Deployment, management and maintenance of the Division’s Satellite based Network Communications Solutions.

    Role Responsibilities

    • Network engineer responsible for monitoring networks to capture availability, performance and / or capacity metrics of VSAT customer sites
    • To ensure that customers VSAT sites are accurately installed according to laid down standards and specifications.
    • Provides 1st level troubleshooting and repair via technical phone support to VSAT Resellers and end users, including maintenance of online knowledgebase.
    • To keep and maintain ALL satellite schedules, options files, service orders and customer premises equipment data records for all customer sites.
    • To maintain appropriate support / maintenance log sheets, records, per customer, for accurate support records.
    • Design and integration of LAN / WAN systems using VSAT technologies, and WAN IP routing for voice, data and video.
    • Performs specialized duties in support of VSAT networking, installation, testing, and training of customer and network support personnel in the use of hardware and applicable software
    • To carry out routine checkup / maintenance on customer sites as may be directed or required.
    • To follow up on all support and maintenance agreement with different satellite solutions clients and customers.
    • Schedules the satellite projects and monitors progress. Keeps teams on task and within deadlines for all deliverables.
    • Writes project summary reports, deliver presentations to management
    • Any other duty as assigned by line manager or management.

    Qualifications / Experience

    • A Bachelor of Science degree IT or Engineering disciplines.
    • Cisco certification is an advantage

    Competencies / Skills:

    • Excellent computer skills.
    • Strong written and verbal communication skills.
    • Strong analytical and problem-solving skills.
    • Exceptional customer service skills.

    Behavioral Qualities / Other Competences:

    • Resourcefulness
    • Personal integrity and high work ethical standards
    • Adaptability
    • Resilience
    • Detail oriented

    Method of Application
    Interested and qualified candidates should forward their CV on or before 14th August, 2020, using the position as subject of email.

    work ​Trefoil Networks

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